Support Administrator

3 weeks ago


Stevenage, United Kingdom Mission 4 Recruitment Ltd Full time

**Location**:Stevenage, Hertfordshire

**Salary**: £25,000

**Permanent**:ASAP start

Reference: MM 1436

Customer Service Executive

Fantastic opportunity for an experienced Administrator to work for this established Distribution Company in Stevenage.

You will be working as part of a large team in an open plan, fast paced office environment, providing administration support to the Account Managers and making sure that the orders taken by the project team arrive in a timely fashion, pass through the operations department as required and are dispatched to the customer as required.

**Main Duties will include**:

- Dealing with an existing customer base of business clients
- Providing quotations for products
- Liaising with Suppliers, ordering products
- Dealing with Goods In queries and issues
- Processing orders through to delivery with the customer
- Dealing with stock management and delivery dates
- Dealing with returns of faulty or incorrect items, arranging refunds or credits
- Responsible for export compliance paperwork (liaising with the Export Administrator)
- Quarantine stock management
- Shipping prioritization

**The Ideal Person**:

- Great communication skills as you will be dealing with a variety of individuals
- Excellent team player - happy to help out
- Extremely customer focused - someone with a desire to get things right first time
- Must, must, must have excellent organisational and time management skills
- Good working knowledge of Excel and Word
- Above average ability with maths and English

**The Package**:

- Competitive basic salary - £25000
- Team Bonus - £350 per quarter
- Pension
- 22 days holiday plus Christmas shut down

If this is of interest and you have the relevant skillset listed above, we would love to hear from you

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Quarterly bonus

Ability to commute/relocate:

- Stevenage: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: MM1436



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