![Baluga Bar & Club](https://media.trabajo.org/img/noimg.jpg)
Front of House Supervisor
4 weeks ago
'''Job Summary'''
We are seeking a highly motivated and experienced Front of House Supervisor to join our team. As the Front of House Supervisor, you will be responsible for overseeing the daily operations of our Front of House team, ensuring exceptional customer service, and maintaining a positive and efficient work environment. If you have a passion for hospitality, strong leadership skills, and a desire to create memorable experiences, we want to hear from you
'''Responsibilities'''
- Supervise and train Front of House staff, including servers and floor staff
- Ensure excellent customer service by greeting guests, bringing a genuine energy to the team and troubleshooting any issues that may arise
- Manage reservations and seating arrangements to optimise table turnover and maximize customer satisfaction
- Collaborate with the kitchen and bar teams to ensure timely delivery of food & drinks
- Maintain cleanliness and organization of the dining area, bar, and restrooms
- Oversee cash handling procedures and ensure accuracy in all types of payments
- Monitor inventory levels of supplies such as cleaning equipment and sparklers etc
- Implement and enforce food safety regulations and hygiene standards
- Assist in creating and updating VIP Packages, as well as co-ordinating special events or promotions
'''Requirements'''
- Previous experience in a supervisory role within the hospitality industry
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment while maintaining attention to detail
- Proficient in using POS systems
- Flexibility to work evenings, weekends, and holidays as required
If you are passionate about delivering exceptional service, have a keen eye for detail, and thrive in a dynamic environment, we want to hear from you
**Job Type**: Part-time
**Salary**: £10.00-£13.00 per hour
Expected hours: 8 - 25 per week
**Benefits**:
- Company events
- Discounted or free food
- Employee discount
- Referral programme
Supplemental pay types:
- Performance bonus
- Tips
Application question(s):
- Are you aged 18 or over?
**Experience**:
- Supervising experience: 1 year (required)
- Hospitality: 1 year (required)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)
Ability to Commute:
- Preston (required)
Work Location: In person
Reference ID: BALFOM24
Expected start date: 16/03/2024
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