Front of House Supervisor
6 months ago
Job Summary:
We are seeking a highly organised and experienced Front of supervisor to join our team. As the Front of House Manager, you will be responsible for overseeing the daily operations of our restaurant & bar, ensuring exceptional customer service, and maintaining a positive dining experience for our guests. Your leadership skills and attention to detail will be crucial in creating a welcoming and efficient environment.
**Duties**:
- Manage and supervise all front of house staff.
- Train new employees on service standards, menu knowledge, and customer interaction
- Ensure that all guests are greeted and seated promptly, providing exceptional customer service throughout their dining experience
- Monitor the dining area to ensure cleanliness, organization, and adherence to food safety regulations
- Collaborate with the kitchen staff to ensure smooth communication and efficient food service
- Handle guest inquiries, complaints, and special requests in a professional and timely manner
- Oversee cash handling procedures and ensure accurate billing and payment processes
- Collaborate with management to develop strategies for improving overall restaurant operations
**Experience**:
- Previous experience in a supervisory role within the food service industry (restaurant or hotel)
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills to effectively interact with guests and staff members
- Knowledge of food preparation techniques, culinary trends, and food safety regulations
- Ability to handle high-pressure situations while maintaining a calm demeanor
- Proficiency in using restaurant management software or POS systems is preferred
We offer competitive pay based on experience.
This is a full-time role working in our 5 star, busy and vibrant restaurant & bar. If you are passionate about delivering exceptional customer service, have strong leadership skills, and thrive in a fast-paced environment, we would love to hear from you. Please submit your resume highlighting your relevant experience and qualifications.
**Salary**: £12.00-£13.50 per hour
Expected hours: 36 - 45 per week
**Benefits**:
- Free parking
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Every weekend
- Monday to Friday
- Night shift
Supplemental pay types:
- Tips
Work Location: In person
Reference ID: Boars Head Supervisor
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