Front of House Supervisor

5 months ago


Preston, United Kingdom Brockholes Arms Full time

Front of House Supervisor

**Duties**:

- Working behind the bar, serving drinks and using the till system to take payments.
- Seating customers and serving them at their tables.
- Oversee daily operations of the front of house area, including managing staff and ensuring excellent customer service.
- Train, supervise, and motivate front of house staff, including servers, hosts, and bartenders.
- Coordinate with the kitchen staff to ensure smooth flow of food service and timely delivery of orders.
- Handle customer complaints or issues in a professional and timely manner.
- Maintain a clean and organized front of house area, including dining room, bar, and restrooms.
- Collaborate with the management team to develop and implement strategies to improve customer satisfaction and increase revenue.

**Skills**:

- Team management: Ability to effectively lead and manage a team of front of house staff.
- Leadership: Strong leadership skills to motivate and inspire staff to provide exceptional customer service.
- Supervising: Experience in supervising staff members, delegating tasks, and ensuring compliance with policies and procedures..
- Food safety: Knowledge of food safety regulations and best practices to maintain a safe dining environment for customers.
- Hospitality: A passion for providing excellent customer service and creating a welcoming atmosphere for guests.

We offer competitive pay based on experience.

To apply, please submit your resume highlighting relevant experience in the restaurant industry.

**Job Types**: Part-time, Permanent

Expected hours: 12 - 24 per week

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- Sick pay

Schedule:

- Day shift
- Every weekend
- Monday to Friday
- Night shift

Supplemental pay types:

- Tips

**Experience**:

- Supervising experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Preston (required)

Ability to Relocate:

- Preston: Relocate before starting work (required)

Work Location: In person



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