Customer Solutions Specialist

2 weeks ago


Altrincham, United Kingdom Barker Phillips Ltd Full time

Working for a well-established Global leader in Public Sector software, this is a home-based position with frequent UK travel.

While all consultants are required to engage with customers to advise and shape solutions across the breadth of the Central Government portfolio, each consultant is expected to possess deep expertise in one or more of the following specialisms, and is expectedto take ownership for technical solutions in bids that fall within this area of expertise:

- Multi-Channel Digital Services
- Digital Workplace Solutions
- Data/Insight Solutions
- Application Managed Services and Modernisation
- Major Transformation Programmes (Large Deals)

Experienced in technical presales with a proven track record of shaping and leading the technical aspects of significant digital transformation bids/opportunities

Knowledge and experience of UK Public Sector procurement and the development and support of bespoke digital solutions.

**TECHNICAL SPECIALISM**
- Multi-channel (web/mobile/chat) B2B or B2C digital services
- Digital workplace and collaboration solutions (e.g. M365/Sharepoint/Dynamics/Teams)
- Data solutions (e.g. data marketplaces, data integration services, MDM, open data hubs)
- Insight solutions (e.g. data warehouses, business intelligence, dashboards, AI/advanced analytics)


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