Customer Service Advisor

2 weeks ago

Nottingham, United Kingdom Buttercups Training Full time

Work from beautiful Buttercups House for a market leading pharmacy services training provider as a Customer Service Advisor.

This is a rare opportunity to join a growing SME that is achieving great things whilst supporting a healthy work-life balance.

We aim to make it easy for pharmacies across all healthcare sectors to access mandatory training to support the development of their employees. We do this by providing engaging e-learning packages via our b-Hive platform to ensure that their learning experience is efficient and fun, whilst providing the tools required for a long and successful career in pharmacy.

We are the number 1 provider in our sector, GPhC accredited for our pharmacy programmes, listed as a main provider on the register of apprenticeship training providers, Matrix accredited, and immensely proud of our recent Ofsted grading.

We are looking for talented people to help us make those companies even more successful. You will be helping our customers identify whether Buttercups Training is right for them, whilst providing advice as to how to develop their career within the different sectors of the pharmacy world.

If you are passionate about personal development, education and customer experience, and would like to work for a fast-growing accredited training provider, then read on

**What is involved in this position?**

As Customer Service Advisor you will be expected to act as part of the Customer Services team and support the Operations department, to ensure that team objectives are met on a day-to-day basis.

Applicants must have excellent overall IT skills and be proficient in using Microsoft Office Suite and, in particular, Microsoft Word and Excel. Excellent verbal and written communication skills will also be essential to the role.

**Helpline support**

Our Customer Services Team are the friendly, welcoming faces of Buttercups Training. Every interaction via phone passes through our CST and they are caring and patient with all requests they receive. Before interacting with our learners and pharmacy professionals, you will be trained and coached on how to answer our calls.

To provide great support, you will need to be enthusiastic, genuinely interested in helping learners succeed and enjoy talking to Pharmacists, Practice Managers and Pharmacy professionals over the phone.

**Assessing and administrative support**

To support our administrative functions, you will need an excellent level of written English, have a passion for attention to detail, and enjoy seeing customers thank you for your quick responses to their questions.

**Help Buttercups Training be the best**

Once you are comfortable with the support functions of the business, short project work is likely to arise to help different departments and support new products and services offered by Buttercups Training.

You will follow the correct channels to relay feedback, optimise our processes and feed into our overall offering to pharmacy professionals and beyond. We want to hear from all employees how we can make the best even better to stay ahead of the game.

Knowledge of the Pharmacy, Education and Training Sector is not essential as full training will be provided as part of the induction process, but applicants are advised that a positive, can-do attitude is an essential part of organisational culture at Buttercups Training.

**Is this role right for you?**

If you answer ‘Yes’ to all the below, this role is perfect for you
- Are you passionate about personal development?
- Would you enjoy helping pharmacy professionals develop their staff?
- Would you like to work in a fast-growing, market-leading, training provider?
- Are you interested in working for an innovative organisation?
- Do you find it easy to communicate in verbal and written English, in a clear and friendly way?
- Do you like talking to people on the phone?
- Do you believe attention to detail is important?
- Do you consider yourself passionate and driven, both about work, and about life outside of work?
- Do you love ‘going the extra mile’ to deliver outstanding customer service?
- Are you looking to work full-time (37 hours per week), between our operating hours of 8.30am and 6pm, Monday to Friday?

**Salary expectations**

Depending on skills and experience.

**Job Types**: Full-time, Permanent

**Salary**: From £19,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Wellness programme

Schedule:

- Day shift
- Monday to Friday
- No weekends

Application question(s):

- All applicants must possess confident telephone manner, alongside excellent time management skills to fulfil the varied administration elements of the role. Please detail how you would manage this.

Work Location: One location

Application deadline: 13/01/2023
Expected start date: 09/01/2023

  • Customer Service/sales Advisor

    5 days ago

    Nottingham, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Nottingham. We are inclusive, creative and customer-centric. Our work environment includes: - Growth opportunities - Safe work environment - On-the-job training - Company perks Customer Service/Sales Advisor This is a full-time position from Monday-Friday. Immediate start date. **Duties**: -...

  • Customer Service Advisor

    1 day ago

    Nottingham, United Kingdom JR Recruitment Full time

    Fantastic opportunity for enthusiastic customer service advisor, with proven customer service experience, gained ideally within the IT industry or similar sector, to join well established organisation delivering IT channel services globally. As one of their team of Customer Service Advisors will be part of their first line customer support team that puts...

  • Customer Service Advisor

    21 hours ago

    Nottingham, United Kingdom Distinct Recruitment Full time

    Role: Customer service Advisor Are you an experience customer service provider? If you are passionate about what you do and are looking for your next role listen up We are working with a leading global innovator of customer driven IT services, this company is passionate about delivery first class IT services. Fear not, you do not need to have any...

  • Customer Service Advisor

    5 days ago

    Nottingham, United Kingdom Matt Burton Full time

    In return, you can expect a competitive salary, remote working, flexible working, 25 days annual leave, attractive pension contribution and supported career development. The Customer Service Advisor will be responsible for: - Management of the end to end claims process for Subsidence Property claims, on behalf of domestic and commercial clients -...

  • Customer Service Advisor

    5 days ago

    Nottingham, United Kingdom MBA Group Full time

    In return, you can expect a competitive salary, remote working, flexible working, 25 days annual leave, attractive pension contribution and supported career development. **The Customer Service Advisor will be responsible for**: - Management of the end to end claims process for Subsidence Property claims, on behalf of domestic and commercial clients -...

  • Customer Service Advisor

    4 days ago

    Nottingham, United Kingdom OPTIMA UK INC LTD Full time

    Recruitment | Training | Business Advice & Consultancy - **Job Title Customer Service Advisor**_ - **Location Nottingham**_ - **Salary £23,000per annum**_ - **Hours Rotational shift pattern, days, Monday - Friday**_ - **Contract Permanent**_ We are looking to recruit an Customer Service Advisor based in Nottingham, to join our busy team! **The Role** -...

  • Customer Service Advisor

    4 days ago

    Nottingham, United Kingdom SF Recruitment (Nottingham) Full time

    SF Recruitment are currently recruiting for a Customer Service Advisor to work for a fantastic client of ours based in Hucknall. Due to a busy period approaching, our client is looking to bring on a Customer Service professional to join their team for 6 months with the possibility to go permanent. The working days are Monday to Friday 9-5, although you must...

  • Customer Service Advisor

    1 day ago

    Nottingham, United Kingdom First Choice Recruitment, Wakefield Full time

    **Role: Customer Service Advisor** **Rate: £9.50 per hour (£10.78 after 12 weeks)** **Hours: Various Shift patterns including weekends** **Start Date: 27.02.23 and 1.03.23** First Choice are actively recruiting a number of **Customer Service Advisor **to join our reputable client. Role will require you to work from the office within the...

  • Customer Service Advisor

    5 days ago

    Nottingham, United Kingdom iQ Student Accomodation Full time

    **Customer Service Advisor** **Who are we?** With headquarters in central London and Manchester, we're the largest owner and operator of student accommodation in the capital with 76 sites in 27 cities. Our vision is to build a world class business, reimagining the student accommodation experience and delivering the best year yet to our customers. Following...

  • Customer Service Advisor

    3 days ago

    Nottingham, United Kingdom Homes for Students Full time

    Customer Service Advisor (Fixed Term Contract) Homes for Students is one of the UK’s leading providers of student accommodation. We take pride in the fact that many of our student residents chose to return to us year after year and recommend us to their friends. Our people are an essential part of the service we deliver. All our team members are expected...

  • Customer Service Advisor

    2 hours ago

    Nottingham, United Kingdom Homes for Students Full time

    Customer Service Advisor Homes for Students is one of the UK’s leading providers of student accommodation. We take pride in the fact that many of our student residents chose to return to us year after year and recommend us to their friends. Our people are an essential part of the service we deliver. All our team members are expected to deliver exceptional...

  • Customer Service Advisor

    4 days ago

    Nottingham, United Kingdom Homes for Students Full time

    Are you ready to make your mark on the vibrant world of student accommodation? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team at Bowman House as a Customer Service Advisor working 40 hours per week, 9am to 5.30pm Monday to Friday. At Homes for Students, we are dedicated to...

  • Customer Service Advisor

    21 hours ago

    Nottingham, United Kingdom Student Roost Full time

    ...........................................................................................................................................................................................................................................................................................................................................................................

  • Customer Service Advisor

    2 weeks ago

    Nottingham, United Kingdom Capita Full time

    **Salary**: £23,000 per annum Hours: 37.5 hours per week Contract: Permanent Location: Discovery House, Ruddington, NG11 6JW Shifts: Monday to Friday shifts between 8am - 8pm plus 1 weekend a month Smart DCC are on a mission for smarter energy by connecting homes and businesses to a secure network for digital smart meters. As a Customer Service Advisor...

  • Customer Service Advisor

    4 days ago

    Nottingham, United Kingdom Elizabeth Michael Associates Full time

    **| TEMPORARY TO PERMANENT - CUSTOMER SERVICE ADVISOR - NO EXPERIENCE REQUIRED |** **| MONDAY TO FRIDAY BETWEEN THE HOURS OF 8AM - 8PM / 37.5 HOURS PER WEEK |** **| 1 IN 3 SATURDAYS |** **| £10.71 PER HOUR |** **| HYBRID WORKING AFTER 6-8 WEEKS |** **Responsibilities**: - Address customer inquiries and troubleshoot issues - Maintain knowledge of...

  • Customer Services Advisor

    4 days ago

    Nottingham, United Kingdom Nelsons Solicitors Limited Full time

    **Customer Services Advisor l Nottingham** **Why join Nelsons?** Nelsons is one of the largest and fastest growing law firms in the East Midlands with experts in Leicester, Derby and Nottingham. We look to empower our clients, to give them a voice, fight for them, help them seek justice and steer them through complex legal issues they face. The desire to...

  • Customer Service Advisor

    4 days ago

    Nottingham, United Kingdom Brook Street UK Full time

    HMRC Customer Service Advisor - Telephony Location: Nottingham, NG2 1NB Working as part of the Customer Service Group within HMRC, the UK's tax, payments, and customs authority, you will be helping to support a vital purpose: to collect the money that pays for the UK's public services and help families and individuals with targeted financial...

  • Customer Service Advisor

    7 days ago

    Nottingham, United Kingdom People Solutions Full time

    **Customer Service Advisor**: £21,154 - £21,154 per year per year NG15 Permanent **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal...

  • Apprentice Customer Service Advisor

    5 days ago

    Nottingham, United Kingdom Vision West Nottinghamshire College Full time

    **Employer**: Rove! Motorhome Gunthorpe **Employer address**: Lowdham Road, Gunthorpe, NG14 7ER **Apprenticeship summary**: Join our esteemed team at rove! Motorhomes at our Gunthorpe site. We are seeking a dedicated and enthusiastic individual to join us as an Apprentice Customer Service Advisor. This is an exciting opportunity to cultivate essential...

  • Service Advisor

    3 days ago

    Nottingham, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £25,000 OTE - £32,000 Working Hours - 47 hours per week - Monday - Friday 07:30 - 17:30 / 08:00 - 18:00 + 1 in 3 Saturdays 08:00 - 13:00 Location - Nottingham Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer...