Customer Service/sales Advisor
3 weeks ago
**About us**
Switch Advisor Partners is a small business in Nottingham. We are inclusive, creative and customer-centric.
Our work environment includes:
- Growth opportunities
- Safe work environment
- On-the-job training
- Company perks
Customer Service/Sales Advisor
This is a full-time position from Monday-Friday.
Immediate start date.
**Duties**:
- Assist customers with inquiries, concerns, and requests in a timely and professional manner
- Maintain accurate customer records and update information as needed
- Process orders, returns, and exchanges efficiently and accurately
- Collaborate with other team members to resolve customer issues and ensure customer satisfaction
- Identify opportunities for upselling or cross-selling products or services
Qualifications:
- Fluent in English (verbal and written communication skills)
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent time management skills to meet deadlines and handle a high volume of customer inquiries
We offer competitive pay, comprehensive training, and opportunities for career growth. If you have a passion for providing exceptional customer service and enjoy working in a fast-paced environment, we want to hear from you
**Salary**: £24,757.00-£25,950.00 per year
**Benefits**:
- Casual dress
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Nottingham: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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