Customer Co-ordinator

4 weeks ago


Milton Keynes, United Kingdom Action4Youth Full time

**Job Title**
- Customer Co-ordinator

**Location**
- Caldecotte Xperience, Simpson Road, Milton Keynes

**Position in the Organisation**
- Reports To: Office Manager
- Working With: Caldecotte Xperience staff and the wider Action4Youth team

**Main Purpose and Scope of the Role**
- The Customer Co-ordinator will be responsible for ensuring children visiting the outdoor centre have a fun and positive experience.
- This role will help prepare for groups to arrive, checking the premises are safe and set up accordingly.
- They will greet groups as they arrive, provide orientation of the accommodation and grounds.
- Assist with the smooth running of the day and capture the groups’ feedback as they depart.

**Duties and Key Responsibilities**
- To oversee residential and day visits from arrival at Caldecotte to ensure that a high-quality service is delivered.
- To liaise with customers after the booking procedure has been completed. Collating group information and communicating needs to other departments.
- To deliver welcome talks and to provide centre users with the appropriate health and safety information.
- To act as the first point of contact and to help resolve any issues/ problems with the Office Manager that may arise during visits.
- To help prepare the cleanliness of the centre and to ensure that cleaners are completing set tasks.
- To ensure that the centre is prepared for day and residential visits and that standards are maintained for the duration of the visits.
- To collect and collate feedback from group leaders and participants.
- To discuss potential opportunities for future visits with customers whilst they are on site.
- To put in place and to constantly review systems and procedures that enhance the experience of visiting groups.
- To notify line manager of any repairs or maintenance issues.

**General Responsibilities**

Support events and meetings when required.

Support the continued development of quality standards as specified by Action4Youth.

To have regard for the vision of Action4Youth and to display a commitment to equal opportunities and to the protection and safeguarding of children, young people and vulnerable adults.

Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people.

To carry out any other Action4Youth duties as required by the Head of Centre.

Administering own workload which includes meeting targets and deadlines in line with the Action4Youth Performance Management System.

Undertaking responsibility, as part of the team, for all Health and Safety work related matters.

Working within the guidelines of Action4Youth policies and procedures.

**Job Types**: Temporary contract, Fixed term contract
Contract length: 4-6 months

**Salary**: £25,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Milton Keynes, MK6 3AG: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 2 years (preferred)

Work Location: One location

Application deadline: 15/03/2023
Expected start date: 01/04/2023



  • Milton Keynes, United Kingdom Quality Personnel Services Ltd Full time

    Our lovely client in Stony Stratford have a fantastic opportunity for an experienced & motivated Facilities Co-Ordinator.The successful Facilities Co-ordinator will have experience working within a customer centred environment, displaying team work - yet capable of lone working when needed. The candidate will be self-motivated, have good communication...


  • Milton Keynes, United Kingdom Pertemps Network Group Full time

    **Job Description**: Pertemps Milton Keynes branch are currently recruiting for 2 Transport Co-Ordinator's for our client based in Milton Keynes. We have 2 different shift patterns available. **Are you looking for an ongoing role with permanent prospects?** **Looking for a company with a strong belief in training and internal progression?** **Want to feel...


  • Milton Keynes, United Kingdom Pertemps Network Group Full time

    **Transport Co-ordinator**: - 3722132181 Applicants **£13.44 Per Hour** - Full Time**Temporary** **Milton Keynes, Buckinghamshire** **Driving And Transport** **Job Description**: - Pertemps Milton Keynes branch are currently recruiting an experienced Transport Co-Ordinator for our client based in Milton Keynes. - **Location**:Milton Keynes -...


  • Milton Keynes, United Kingdom The Open University Full time

    Change your career, change lives The Open University is the UK’s largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Estates is responsible for the management and development of University premises in Milton Keynes...


  • Milton Keynes, United Kingdom Yusen Logistics (UK) Full time

    Job Ref VTFMKF00058 City: Milton Keynes Department International Freight Forwarding Salary +1500 Contract Allowance Status Full Time Type Permanent **More details**: The Company Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between...


  • Milton Keynes, United Kingdom The Open University UK Full time

    **Unit**: Estates **Salary**: £25,742 to £28,759 **Location**: Milton Keynes **Please quote reference**: 21620 Full-time, Permanent **Closing Date**: 22 May, 2024 - 12:00 **Interview Date**: 5/6 June 2024 Site based role with flexibility to support hybrid home working in agreement with line management. **Change your career, change lives** The Open...


  • Milton Keynes, United Kingdom Quality Personnel Services Limited Full time

    Our lovely client in Stony Stratford have a fantastic opportunity for an experienced & motivated Facilities Co-Ordinator. The successful Facilities Co-ordinator will have experience working within a customer centred environment, displaying team work - yet capable of lone working when needed. The candidate will be self-motivated, have good communication...

  • Case Co-ordinator

    1 month ago


    Milton Keynes, United Kingdom AJM Healthcare Full time

    **AJM Healthcare** **Role**:Case Co-Ordinator** **Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service.** AJM Healthcare is a leading provider of wheelchair & community equipment services...

  • Case Co-ordinator

    1 month ago


    Milton Keynes, United Kingdom AJM Healthcare Full time

    **AJM Healthcare** **Role**:Case Co-Ordinator** **Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service.** AJM Healthcare is a leading provider of wheelchair & community equipment services...

  • Case Co-ordinator

    1 month ago


    Milton Keynes, United Kingdom AJM Healthcare Full time

    **AJM Healthcare** **Role**:Case Co-Ordinator** **Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service.** AJM Healthcare is a leading provider of wheelchair & community equipment services...

  • Case Co-ordinator

    4 weeks ago


    Milton Keynes, United Kingdom AJM Healthcare Full time

    AJM Healthcare Role: Case Co-Ordinator Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service. AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and...

  • Case Co-ordinator

    4 weeks ago


    Milton Keynes, United Kingdom AJM Healthcare Full time

    AJM Healthcare Role: Case Co-Ordinator Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service. AJM Healthcare is a leading provider of wheelchair & community equipment services to the NHS and...

  • Case Co-ordinator

    4 weeks ago


    Milton Keynes, United Kingdom AJM Healthcare Full time

    **AJM Healthcare** **Role**:Case Co-Ordinator** **Benefits: 25 days annual leave plus bank holidays with accrual to 28 days after 5 years continuous service, Employee Assistance Programme, Blue Light Card, Pension Scheme, Company sick pay provision with continuous service.** AJM Healthcare is a leading provider of wheelchair & community equipment services...


  • Milton Keynes, Milton Keynes, United Kingdom The Venues Collection Full time

    We're currently recruiting for a dedicated Sales and Events Co-Ordinator to help ensure the smooth running of the operations on a full time basis, contracted to 40 hours per week.As a Sales and Events Co-Ordinator, you will use your skills to maintain a high standard of quality work. In return, you will have the opportunity to progress your career with a...


  • Milton Keynes, United Kingdom DHL Supply Chain Full time

    BE AN ESSENTIAL PART OF EVERYDAY LIFE Position: Audi Press Co-Ordinator ( Inside Track ) Location: Milton Keynes Contract Type: Permanent (Full-Time) 9:00 -5:00 PM Shift pattern: Mon - Fri - ( 37.5 hrs a week) Closing Date: 12th February 2023 Criminal Check required: No Are you a motivated, organized individual seeking a challenging and rewarding...

  • Hire Co-ordinator

    2 months ago


    Milton Keynes, United Kingdom IPS Full time

    IPS (Impact Production Services) a leading supplier of Staging, Lighting, Rigging, Sound and Power Equipment. Working both on a dry hire and full production basis, working with IPS will provide an opportunity to be involved with a variety of events from supplying staging for a local school play to a providing full technical production for an outdoor music...


  • Milton Keynes, United Kingdom Opem Limited Full time

    **JOB TITLE**: Client Services Co-ordinator **REPORTING TO**: General Manager **LOCATION**: Milton Keynes **The Opportunity** We are bespoke electronic security company working predominantly in central London, We are looking for a dynamic, commercially strong operator with an entrepreneurial spirit. They must have an enquiring mind and a huge amount of...

  • Payroll Co-ordinator

    1 month ago


    Milton Keynes, United Kingdom Lantmännen Unibake Full time

    We are looking to recruit a part-time **Payroll Co-ordinator** (22.5 hours per week) to work closely with the Payroll and Benefits Manager and the Payroll & Benefits Advisor. The Payroll Co-ordinator helps to provide an efficient and accurate payroll service to approx. 700 employees for both our weekly and monthly paid staff. **You will be great at**: -...


  • Milton Keynes, United Kingdom Yusen Logistics (UK) Full time

    Job Ref VTFMKF00057 City: Milton Keynes Department International Freight Forwarding Salary Status Full Time Type Permanent **More details**: The Company Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and...


  • Milton Keynes, United Kingdom Quality Personnel Full time

    Our client based in Rooksley are looking for an experienced Supply Chain Co-ordinator to join their busy Supply Chain team on a Full Time basis with some remote working. **Duties to include**: Planning of supply & logistics to meet customer schedules - Ordering of goods from production sites in time to meet customer requirements - Control of inventory...