Inbound Sales Order Administrator
6 months ago
Customer Service/Inbound Sales Order Administrator opportunity office based located in Theale, Berkshire.
Monday to Friday, 8.30 - 5.00 with 30 minutes lunch and 2 15 minute breaks. Optional overtime - prior approval required.
Responsibilities include but are not limited to;
- Handle inbound sales calls and enquiries from potential customers
- Provide excellent customer service by effectively communicating product information and benefits
- Identify customer needs and recommend appropriate products or services
- Enter and maintain accurate customer information into the CRM software
- Meet or exceed KPI targets
**Requirements**:
- Fluent in English with excellent verbal and written communication skills
- Experience in sales administration, with a track record of meeting or exceeding customer service KPI's
- Familiarity with CRM software for managing customer interactions and tracking order activity
- Strong interpersonal skills and the ability to build rapport with customers over the phone
- Ability to work independently and as part of a team in a fast-paced environment
- Excellent problem-solving skills and the ability to handle objections effectively
Competitive benefits package includes 22 day holiday increasing with service up to 25 + Bank Holidays.
This client is “Committed to the UK.Gov Disability Confident scheme”.
2-Recruit are a Recruitment Consultancy and an Equal Opportunities employer.
**Job Types**: Full-time, Permanent
**Salary**: £23,760.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- Monday to Friday
- Overtime
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Theale, Berkshire (required)
Work Location: In person
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