Benefits and Revenues Officer

3 weeks ago


Exeter, United Kingdom Blue Arrow Full time

**Benefits And Revenues Officer**

**Torridge**

**£ 11.18 to 12.70 p/hr**

**Start Date: Mon, 5 Jun 2023**

**End Date: Fri, 22 Dec 2023**
- **Working from home/hybrid working considered**:

- **Experience of Academy computer system is essential**

**Job Purpose**
To ensure the timely and accurate assessment of claims and entitlements to Housing Benefit

and Council Tax Support and the billing and recovery of Council Tax

Roles and responsibilities
- Maintain a working knowledge of the Housing Benefit Regulations
- Maintain timely and accurate records in relation to new and review claims for

benefit/support.
- Maintain timely and accurate records in relation to all changes affecting entitlement to, and

payment of benefit/support.
- Maintain timely and accurate records in relation to information supplied from whatever

source connected with ensuring the correct entitlement to benefit/support

disciplines.
- Ensure correct notifications, billing and recovery documents are forwarded to the customer
- Obtain, correctly interpret and record accurate information, which other officers rely on.
- Establish and process all methods of recovery of Housing Benefit

**Experience and Skills**:

- GCSE's including Maths and English Grade C or above, or equivalent and have relevant experience
- Up-to-date working knowledge of Benefits Legislation, Council Tax Support scheme and best practice.
- Knowledge of current issues and challenges facing Local Government
- Current experience of working in an office environment or similar background
- Current experience of working with the general public; face-to-face, via the telephone and written communication
- Good working knowledge of Microsoft Office including Word, Excel & Outlook

**The Next Stage**:
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.



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