Income & Assessment Officer
2 weeks ago
We are seeking to recruit a dynamic and self-motivated individual, with excellent communication skills, to work in Client Financial Services as an **Income & Assessment Officer.**
Liaising directly with clients and/or their representatives, the postholder is responsible for completing financial assessment and benefit entitlement checks for Adult Social Care clients in accordance with both national legislation and local government charging policies. The postholder will be required to carry out assessments using Microsoft TEAMS appointments or via the telephone in the first instance., so applicants should be numerate, literate and attentive to detail.
Client Financial Services sits within Finance & Public Value Directorate, supporting Adult Social Care. The service provides Financial Assessment, Income Collection, Debt Management and Strategy and Engagement functions to Devon County Council, providing benefit awareness support to clients and generating income from chargeable social care totalling £60+ million.
We offer 26 days holiday (inclusive of two extra statutory days and a technology day), flexible hours and hybrid working (a balance of home & office working in a friendly environment) and opportunities to develop career paths including training and development. We also offer a generous defined benefit pension.
**This is a customer focused role and applicants should be committed to providing excellent service to the people of Devon**.
This is an exciting time to join Client Financial Services as we invest in the service to implement new ways of working, including digital technologies to meet the increasing and changing demands.
Please be aware that interviews will be conducted remotely using teleconferencing facilities (Microsoft TEAMS).
Interview Date: 4th July
- Happy to Talk Flexible Working-The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
- For more information about Working for Devon please visit our Working for Devon page.
- This role requires a DBS disclosure.
**Job Types**: Full-time, Permanent
**Salary**: £26,357.00-£29,439.00 per year
Work Location: In person
Reference ID: REQ005007
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