Customer Service Assistant

5 months ago

Manchester, United Kingdom LEGOLAND Discovery Centre Full time

**Customer Service Assistant**

LEGOLAND Discovery Centre Manchester Barton Square, The Trafford Centre
Manchester, GREATER MANCHESTER, M17 8AS
United Kingdom

Are you looking for a part-time, seasonal job based in the Trafford Centre that’s full of FUN? Who wouldn’t want to work in the ultimate indoor playground and what can only be described as a giant box of LEGO®?

**What we are looking for**
- Experience working in a customer facing environment
- Friendly and hardworking with a "can do" demeanour
- Excellent communicator who loves to get along with people of all ages
- Fun, dynamic, and friendly personality
- Excellent communication, listening, and motivational skills

Working here feels pretty unique and our Customer Service Assistants are a vital ingredient in the guest experience. Therefore, we’re looking for people who strive for the best, are guest focused, and radiate passion and enthusiasm.

In these varied roles you will be the first point of contact for our guests, offering a warm welcome, whether selling a memento of our guests amazing experience or supporting them to stock up on LEGO related goodies, answering any questions guests may have and acting as a sales representative. You could also be working on the front line dressing up as one of our many characters during events.

You’ll go out of your way to ensure our guests have a fun, educational and exciting visit. You could find yourself helping customers at any point throughout the attraction.

These are seasonal, fixed term positions, contracted from November to April. All our seasonal roles are offered on a flexible basis, as availability of work may vary.

**What’s in it for you**

Alongside becoming an expert in spreading joy, you’ll also receive:

- Fortnightly pay at £10.52 per hour
- 25% discount in our retail shops and restaurants and 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- O2 discount
- Employee pricing up to 55% off cinema tickets

**Everyone Matters at Merlin.**
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

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