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Treatment Coordinator

4 months ago

Cardiff, United Kingdom Fusion Dentistry Full time

**Attention all dental industry professionals** **Are you looking for a new adventure? Want to work with an incredible team of highly skilled clinicians? Do you want to be the best you can be? How about being part of a team where you are valued and rewarded? Then this could be the role for you**

Are you looking for a new challenge in a fast-paced and dynamic work environment? Join the team at Fusion Dentistry, a private dental practice in Cardiff, Wales, and become a vital part of our patient-focused team as a Treatment Coordinator A dental background is NOT a must, we can teach dental knowledge but the right attitude IS a must.

Key responsibilities include:

- Scheduling appointments and coordinating treatments
- Presenting treatment plans and financial options to patients
- Answering patient questions and providing education on dental procedures
- Managing patient records and ensuring their satisfaction
- Collaborating with other staff members to provide seamless care

We're looking for someone who:

- Has a background in customer service and sales
- Possesses excellent communication and interpersonal skills
- Has a strong understanding of dental procedures and terminology
- Is experienced with scheduling and patient management
- Is friendly, approachable and has a customer-focused mindset
- Is organized and able to prioritize effectively
- Has a willingness to learn and adapt to new technology

You'll need to have a friendly and approachable personality, be a quick learner, and have excellent attention to detail. Your interactions with both staff and patients should be professional, empathetic and informative, building trust and rapport with everyone.

The role of TCO is likely to evolve over the next 2-3 years to encompass more patient education, technology integration, and digital communication. As such, we're looking for someone who's adaptable and willing to take on new challenges. Growth opportunities are always available and encouraged at Fusion Be the best version of you

At Fusion Dentistry, you'll be given the autonomy to take ownership of your role within established guidelines. Your compensation package will be competitive and include a salary and benefits such as:

- Free Gym Membership
- 25 Days Holiday + Bank Holidays Per Year
- 1/2 Day Holiday For Your Birthday
- Included Employee Assist Programme
- Performance based bonus scheme
- Growth Opportunities (funded)
- Learn Life Changing Skills

On average, a TCO in the UK earns around £25,000 to £30,000 per year.

We'll measure your success by metrics such as patient satisfaction rates, appointment scheduling efficiency, and treatment plan presentation and acceptance rates. You'll have a real impact on the financial performance of the practice and be an integral part of our success Sounds exciting, doesn't it?

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£29,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Free parking
- Gym membership
- Health & wellbeing programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Signing bonus
- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Dental or Private Medical: 1 year (preferred)
- Sales: 1 year (required)

Work Location: In person

Application deadline: 14/07/2023