Warehouse Administration Clerk

5 months ago


StokeonTrent, United Kingdom Simarco International Full time

Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the UK, Europe and Globally across all Worldwide trade routes.

At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer needs. That's why our logistics, air, sea/ocean freight forwarding, road haulage & distribution and warehousing solutions are not only flexible but are tailored to meet clients' individual and ever-changing requirements.

**Position**:
Your rolle will insist of the receipt and processing of all customers orders updating stock inventory within the warehouse management system and providing the initial point of contact for customer enquiries.
- Receipt and processing of all customers orders updating stock inventory within the warehouse management system and providing the initial point of contact for customer enquiries.
- Processing of customers’ Warehouse and movement Orders in accordance with established procedures and agreements.
- Update and maintain the accuracy of the Company’s Warehouse Management System.
- Book in the receipt and discharge of all inbound freight, manually and via EDI.
- Process stock enquires and resolve stock queries
- Photograph new stock and send to customers
- Obtain and send customers’ delivery ETAs
- Book in Warehouse receipts (containers and trailers)
- Arrange transport (Simarco and 3rds party couriers)
- Obtain PODS for customers.
- Filing and general administration duties.

**Hours of Work**

Monday - Friday

20:00 - 04:00 or 22:00 - 06:00

1 hour unpaid lunch

**Requirements**:

- Team player
- Ability to work within a small team and to use own initiative
- Good communication and customer service skills
- Accuracy and attention to detail
- Able to work under pressure and unsupervised
- Punctual
- Flexible to hours of work
- Flexible and adaptable attitude with a willingness to learn new skills
- Recognised pass rate for GCSE in Maths and English
- Prior experience working within an administration or customer service role.
- Previous office experience within a warehouse or logistics environment.
- Background dealing with in coming deliveries, drivers and customers. Personal Qualities
- Ability to multi-task and work in a fast-paced environment
- Ability to communicate effectively with customers and co-workers
- Ability to function well as part of a team
- Diligent attention to detail and attention to safety
- Ability to work under pressure

.Flexibility in work and hours

**Other information**:

- 25 days annual leave plus 8 bank holidays
- Full training and support
- Discount Platform
- Cycle to work scheme
- Employee assistance program
- Extensive learning opportunities
- Employee Engagement Forum
- Reward and Recognition programme
- Tusker car scheme
- Treat Days
- Learn management system



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