Volunteer Hub Officer

5 months ago

Farnborough, United Kingdom Rushmoor Voluntary Services Full time

**Job Description**_

Whilst the overarching aim of this role will remain, the specific responsibilities will be reviewed in line with the strategic development of the organisation.
- Priorities for the first six months_
- Identify and promote Bitesize opportunities.
- Plan and implement imaginative ways of recruiting and retaining volunteers with RVS member organisations.
- Work with our neighbouring Councils for Voluntary Services’ (CVS) to identify and implement a programme of training to upskill volunteers and member organisations.
- Work with the CDM to support and improve existing events in the community and for RVS member groups, including the annual programme of volunteer recognition.
- 6-12 months_

Continue with priorities from first six months and also:

- Work with our neighbouring CVSs to review the training programme.
- Work with fellow Volunteer Hub Officer to review volunteer passport.
- Main Duties and Responsibilities_

Take a key role in the management of the RVS Volunteer Hub:

- Identify and promote bitesize opportunities.
- Create a programme of volunteer training, both in house and for member organisations.

Support the local voluntary sector to develop and to thrive:

- Provide information, advice and support to member organisations on new and existing initiatives.
- Work with partners to develop valuable, cross sector opportunities.
- Support existing community events and RVS member groups.
- Maintain links with the Hampshire network of CVS.
- Keep abreast of national trends in volunteer recruitment and management.
- Communications_

Contribute to web and social media design, content and management.

Assist with the development and delivery of a communication strategy for:

- Member organisations and local community engagement.
- Funders and partner organisations.
- Other stakeholders, as agreed with the CDM.
- Administration_

Work with the CDM and other relevant staff to provide timely reports for:

- the Boards of Trustees and the wider team on performance and related information.
- project funders and contractors, including performance data for individual projects and staff activities.
- Support the continued development of the CRM.
- General_
- Support good internal communications and a positive working environment.
- Maintain good working relations with key individuals and other organisations within the voluntary, statutory, public and business sectors active within Rushmoor.
- When required, support RVS on matters of strategy, business development and planning.
- Promote equality and diversity in all undertakings.
- Undertake other duties as requested by the CDM that are commensurate with the post and the development of the organisation.
- In all undertakings ensure compliance with RVS policies.
- **About You**_

You will be educated to a high standard, be administratively self-supporting and possess excellent IT skills. You will possess a positive, ‘can do’ manner, be approachable and respectful with the ability to motivate and influence people.

You will have experience of project management, ideally within the voluntary sector.

You will understand what best practice in volunteer management looks like and are comfortable advising and supporting others to achieve this.
- **Values and Aptitude**_
- Essential_
- Ability to develop good working relationships with colleagues at all levels, in a range of organisations.
- Able to monitor and maintain own standards.
- Ability to work on own initiative, prioritise and meet deadlines.
- Methodical and effective approach to work with attention to detail.
- Flexible approach and willingness to work as part of a team with ability to make positive contributions to benefit the whole organisation.
- Demonstrate an inclusive mind-set.
- Desirable_
- Proven interest in supporting the Rushmoor community.
- Experience of outcome focussed approach to service development.
- Experience of monitoring service performance against targets.
- **Education, Administration and Communication**_
- Essential_
- Demonstrable organisation skills and capacity to manage a high volume and

varied workload.
- Ability to communicate clearly and concisely, both orally and in writing.
- Desirable_
- Degree in relevant topic or volunteer management qualification.
- **Voluntary Sector Knowledge**_
- Essential_
- Experience of working with volunteers.
- Desirable_
- Experience of volunteer management within the voluntary sector.
- Experience of setting up or supporting voluntary organisations and/or community groups.
- **Community Initiatives**_
- Essential_
- Experience of working in partnership to meet common objectives.
- **IT Skills**_
- Essential_
- Knowledge of Office 365 and Windows10.
- Ability to navigate and create content for websites and social media.
- Understanding and ability to facilitate online training.
- Desirable_
- Ability to create publicity material.
- Familiarity of WordPress.
- **Information Governance**_
- Essential_
- Understanding of

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