Customer Service Advisor

3 months ago

Skelmersdale, United Kingdom Victorian Plumbing Full time

**Shape Your Customer Service Career at Victorian Plumbing**

Do you thrive on building positive customer experiences? Are you passionate about problem-solving and exceeding expectations? Then we want YOU on our award-winning Customer Service team at Victorian Plumbing

**Make a Splash in a Supportive Environment**

We're looking for enthusiastic individuals who share our commitment to exceptional customer service. You'll play a pivotal role in ensuring every customer interaction is positive and memorable. Our friendly and supportive team environment will empower you to develop your skills and build a rewarding career.

**What Makes a Splash Here?**
- Varied Schedule: Maintain a healthy work-life balance with our 4-week shift rotation, offering weekends off and predictable hours.
- Stellar Benefits Package: Enjoy a competitive salary, monthly bonuses, generous annual leave (increasing with tenure), and a comprehensive health and wellbeing package, including free on-site gym facilities, healthcare cash plans, and an employee assistance programme.
- Career Progression Opportunities: We're passionate about helping our colleagues grow Explore exciting opportunities to advance your skills and build a successful career with us.
- Fun & Rewarding Perks: Unwind with free tea & coffee, subsidised fresh food options, and high street discounts at your favourite brands
- Thriving Culture: Be part of a team that fosters collaboration, recognition, and a genuine sense of belonging.

**You'll Make a Difference By**:

- Championing customer satisfaction by exceeding expectations and resolving enquiries effectively.
- Staying current with our products, services, and policies to provide expert advice.
- Collaborating with the team to identify and share best practices.
- Working collaboratively to achieve key performance indicators (KPIs) and service level agreements (SLAs).
- Demonstrating exceptional communication and interpersonal skills, with a focus on active listening and empathy.
- Maintaining accurate records within our systems.

**Do you have what it takes to BOSS your Career with us?**

We're seeking individuals with experience in a contact centre or customer service environment. You'll be computer literate with a knack for multitasking and navigating various systems. Most importantly, you'll possess a genuine passion for helping others and a desire to create positive customer experiences.

Location: Head Quarters, Skelmersdale, WN8 9UU

Working Hours: 40 per week (on a 4-week shift rotation)

2 weeks of 08:00-16:30, 1 week of 09:30-18:00, 1 week of 12:30-21:00. Only 1 weekend in 4 worked: 08:30-17:00 Saturday and 09:30-18:00 Sunday. When working a weekend, a day off in the week is given either side of that weekend.

  • Customer Service Advisor

    3 months ago

    Skelmersdale, United Kingdom Page-Hired Full time

    **Customer Service Advisor - Skelmersdale, Lancashire** **£22,500 to £23,500/annum** - Generous Salary - On site gym - Free parking - Employee discount - Sick Pay - Overtime at time and a half - Subsidised lunch **The role of Customer Service Advisor**: - Maintain and develop product specific knowledge in relation to our clients products, services and...

  • Customer Services Advisor

    3 months ago

    Skelmersdale, United Kingdom Colbern Limited Full time

    105392-4071-2458 20.3 Customer Services Advisor Ormskirk or Skelmersdale Contract £11.91 per hour Our client is looking for an experienced Customer Services Advisor. YOU MUST HAVE EXPERIENCE OF WORKING IN A CALL CENTRE CUSTOMER SERVICES ENVIRONMENT To provide an efficient and streamlined service to customers of West Lancashire Borough Council and be the...

  • Customer Service Advisor

    3 months ago

    Skelmersdale, United Kingdom PHS Group Full time

    **Customer Service Advisor** **Skelmersdale** **Good salary, great team and additional benefits** **Monday to Friday, full time hours, no evening or weekend working** **Customer Service Experts local to Skelmersdale? A rewarding job just for you!** Excellent at listening to customers, understanding their needs, and resolving their enquiries over the...

  • Customer Service Advisor

    3 months ago

    Skelmersdale, United Kingdom PHS Group Full time

    **Customer Service Advisor** **Skelmersdale (WN8 9RD)** **Salary: £22,500** **Great hours Monday to Friday, full time, no evening or weekend working** **Customer Experts in / near Skelmersdale! A rewarding job just for you.** Excellent at listening to customers, understanding their needs, and resolving their enquiries over the phone? This is the career...

  • Customer Service Advisor

    1 day ago

    Skelmersdale, United Kingdom Discovery Full time

    JOB TITLE: Customer Service Advisor COMPANY: Flowtech SALARY: £23497 LOCATION: Skelmersdale (Warrington Wigan Ormskirk Chorley St Helens Liverpool Bolton) THE COMPANY: Flowtech is a leading distributor serving the hydraulic pneumatic industrial and process sectors. With over 180000 products (including many European brands) Flowtech is the largest fluid...

  • Customer Service Advisor

    2 days ago

    Skelmersdale, United Kingdom Discovery Full time

    JOB TITLE: Customer Service Advisor COMPANY: Flowtech SALARY: £23497 LOCATION: Skelmersdale (Warrington Wigan Ormskirk Chorley St Helens Liverpool Bolton) THE COMPANY: Flowtech is a leading distributor serving the hydraulic pneumatic industrial and process sectors. With over 180000 products (including many European brands) Flowtech is the largest fluid...

  • Customer Service Advisor

    3 months ago

    Skelmersdale, United Kingdom PHS Group Full time

    **Customer Service Advisor** **Skelmersdale (WN8 9RD)** **Salary: £22,500** **Great hours Monday to Friday, full time, no evening or weekend working** **Customer Experts in / near Skelmersdale! A rewarding job just for you.** Excellent at listening to customers, understanding their needs, and resolving their enquiries over the phone? This is the career...

  • Customer Service Advisor

    3 months ago

    Skelmersdale, United Kingdom Page Personnel Full time

    Permanent, full time role with great benefits - Great environment, positive culture and progression opportunities **About Our Client**: This company is a large-scale industrial and manufacturing firm. With a notable reputation for producing high-quality products and maintaining excellent customer relationships, they pride themselves on their robust and...

  • Customer Service Advisor

    3 months ago

    Skelmersdale, United Kingdom Flowtech Full time

    **Role**:Customer Service Advisor **Salary**:Starting from £21,400 **Location**:Skelmersdale **Key responsibilities**: - Answering incoming calls and dealing with customer queries - Chasing deliveries with couriers - Liaising with other departments to fulfil customer expectations - Providing customers with accurate information relating to lead times,...

  • Customer Service Advisor

    1 month ago

    Skelmersdale, United Kingdom Discovery Full time

    JOB TITLE: Customer Service AdvisorCOMPANY: Flowtech SALARY:£23497LOCATION: Skelmersdale(Warrington Wigan Ormskirk Chorley St Helens LiverpoolBolton)THE COMPANY: Flowtech is a leading distributor serving the hydraulic pneumaticindustrial and process sectors. With over 180000 products(including many European brands) Flowtech is the largest fluidpower...

  • Inbound Customer Service Advisor

    3 months ago

    Skelmersdale, United Kingdom Victorian Plumbing Full time

    **Annual Salary**:£22,573 (Paid monthly in arrears) **Location**:Head Quarters, Skelmersdale, WN8 9UU **Working Hours**:40 per week (on a 4-week shift rotation) - **2 weeks**_ _of 08:00-16:30, _**1 week **_of 09:30-18:00, _**1 week**_ _of 12:30-21:00. _**Only 1 weekend in 4 worked**:_08:30-17:00 Saturday and 09:30-18:00 Sunday. When working a weekend, a...

  • Customer Service Advisor

    3 months ago

    Skelmersdale, United Kingdom Victorian Plumbing Full time

    **Annual Salary**:£22,573Pro rata (equivalent to £10.85 per hour) **Location**:Head Quarters, Skelmersdale, WN8 9UU **Normal Working Hours**: 16 Hours per week (_08:30-17:00 Saturday and 09:30-18:00 Sunday + Bank Holidays 09:30-18:00 with the exception of Christmas Day)_ **Training Hours**: Monday to Friday for 3 weeks **Annual Leave**:Start of...

  • Customer Loyalty Advisor

    3 months ago

    Skelmersdale, United Kingdom PHS Group Full time

    **Loyalty Advisor** **Skelmersdale** **Realistic OTE of £29,525 with guaranteed base salary of £22,050** **Great hours Monday to Friday, no evenings or weekends** **Full time permanent position** **Customer Retention experience? Great at rapport building? Looking for a career, not a job?** This is important! Are you good at building trust, solving...

  • Customer Service

    3 months ago

    Skelmersdale, United Kingdom Victorian Plumbing Full time

    **Annual Salary**:£22,573 (Paid monthly in arrears) **Location**:Head Quarters**, **Skelmersdale, WN8 9UU **Working Hours**:40 per week (on a 4-week shift rotation) - 2 weeks of 08:00-16:30, 1 week of 09:30-18:00, 1 week of 12:30-21:00. Only 1 weekend in 4 worked: 08:30-17:00 Saturday and 09:30-18:00 Sunday. When working a weekend, a day off in the week...

  • Customer Service

    3 months ago

    Skelmersdale, United Kingdom Victorian Plumbing Full time

    **Annual Salary**:£22,573 (Paid monthly in arrears) **Location**:Head Quarters**, **Skelmersdale, WN8 9UU **Working Hours**:40 per week (on a 4-week shift rotation) - 2 weeks of 08:00-16:30, 1 week of 09:30-18:00, 1 week of 12:30-21:00. Only 1 weekend in 4 worked: 08:30-17:00 Saturday and 09:30-18:00 Sunday. When working a weekend, a day off in the week...

  • Customer Service Representative

    1 day ago

    Skelmersdale, Lancashire, United Kingdom Discovery Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns, and ensuring their satisfaction with our products and services.Key...

  • Customer Service Representative

    1 day ago

    Skelmersdale, Lancashire, United Kingdom Discovery Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns, and ensuring their satisfaction with our products and services.Key...

  • Customer Service Advisor

    3 months ago

    Skelmersdale, United Kingdom Victorian Plumbing Full time

    **Shape Your Customer Service Career at Victorian Plumbing!** Do you thrive on building positive customer experiences? Are you passionate about problem-solving and exceeding expectations? Then we want YOU on our award-winning Customer Service team at Victorian Plumbing! **Make a Splash in a Supportive Environment** We're looking for enthusiastic...

  • Customer Service Advisor

    3 months ago

    Skelmersdale, United Kingdom Page Personnel Full time

    Thriving Business - Globally Recognised **About Our Client**: The client provides personal banking services including current accounts, credit cards, online and mobile banking, personal loans. - You will be taking high volumes of calls and identifying customer's banking needs to tailor solutions, whilst guaranteeing the right outcome for the customer and...

  • Customer Service

    3 months ago

    Skelmersdale, United Kingdom Victorian Plumbing Full time

    **Annual Salary**:£22,573 (Paid monthly in arrears) **Location**:Head Quarters**, **Skelmersdale, WN8 9UU **Working Hours**:40 per week (on a 4-week shift rotation) - 2 weeks of 08:00-16:30, 1 week of 09:30-18:00, 1 week of 12:30-21:00. Only 1 weekend in 4 worked: 08:30-17:00 Saturday and 09:30-18:00 Sunday. When working a weekend, a day off in the week...