Cyp Administrator

3 weeks ago

Lincoln, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full time

We are looking for a friendly, reliable, hardworking administrator to join our committed Children & Young People (CYP) Services. This is an office-based position with some flexibility for home working but there may be a requirement to travel across the county for meetings/training or to support the needs of the service. Mileage will be paid.

This position is for 22.5 hours per week to support the Management Team/Service. We can be flexible on working hours and as it is a countywide role, base can be negotiable and will be discussed at interview.

You should have proven administrative experience and possess excellent organisational and communication skills with the ability to problem solve. There is a specific requirement for note taking and providing administration support to internal and external meetings. You should be competent with the use of Excel, Outlook and Microsoft Teams.

We are looking for someone flexible with the ability to work on their own or as part of a wider team. You will be a key member of a friendly team and service who will help to support all teams in times of need with contributing to the smooth and efficient running of the office. This will include referrals processing, typing and formatting of correspondence, and other data requirements using our clinical system.

We will offer comprehensive training and development opportunities for the successful applicant.

To undertake administration duties in support of clinical and non-clinical activity in the CYP Service ensuring administrative support is available to management team and service as appropriate.

**This will include, but is not limited to**:
To assist with coordinating meetings including the provision of note taking, preparation and circulating supporting documentation.

Diary management.

Gathering information and data inputting.

Help to assist with data monitoring using Excel housekeeping reports.

Supporting with inputting referrals onto the clinical system.

Organising and contacting young people and families by telephone or letter to offer an appointment.

Typing letters and correspondence using audio/copy typing and word processing systems.

To provide reception support if required.

Liaising with internal and external providers.

Navigating and updating clinical systems and electronic databases.

Maintaining the services' shared online workspace/website if required.

Management and coordination of rota tasks.

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Plan, organise and provide administration support with meetings as well as taking notes as required at internal and external meetings.

To support with the improvement of data, including maintaining data accuracy to enable contract monitoring and key performance indicator reporting.

Using Microsoft Excel skills to provide support with understanding and managing data and helping to complete housekeeping reports.

Provide administration support to the Admin Lead, and management team where needed.

To manage own workload seeking advice when required, performing routine office procedures including, typing, and producing letters, producing basic reports ensuring all correspondence is produced to an accepted standard of quality and accuracy.

Inputting a variety of information from various sources into the appropriate information systems, RIO, Datix, ESR.

To navigate and update clinical systems and electronic databases as required in a competent and efficient manner alongside helping manage and update social media accounts and websites.

To support with the coordination and management of a training schedule for the service and relevant roles associated with this.

To participate in providing a professional reception to the service, as and when required, and to ensure both telephone and personal enquiries are dealt with in a polite, confidential, and efficient manner. Communicating sensitively with anyone coming into the depar

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