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Band 2 Booking Clerk

3 months ago

Newry, United Kingdom Platinum Recruitment NI Ltd Full time

Job Title : Band 2 Booking Clerk

Location : Newry

Duration : 4 weeks

Rate : 10.42p/h

Hours : 37.5 hpw

**JOB SUMMARY**

The postholder will be required to provide an efficient and effective clerical service using a range of technology within their allocated work area. The postholder will liaise with a range of people, including patients / clients, members of the public, staff within the Trust as well as external agencies to ensure an accurate, smooth running and comprehensive service.

**KEY DUTIES / RESPONSIBILITIES**
- **Operational Delivery**_

1. Operate information systems eg Patient Administration System, Patient Centre, eEMS, Theatre Management System

2. Ensure all information held both manually and electronically is recorded accurately, held securely and kept up to date.

3. Use Microsoft Office packages as required to fulfill the duties of the post.

4. Carry out the full range of outpatient/ward clerk/ reception duties, to include meeting and greeting of patients and all associated computer work.

5. Arrange appointments for patients which will include telephoning patients as required, issuing appointment letters and all administrative processes involved in the making and follow up of appointments, including booking of interpreters.

6. Store, retrieve and prepare clinical records for patient attendances and admissions and other hospital activities.

7. Ensure the security and confidentiality of all patient records and information.

8. File documentation as per departmental protocol, ensuring all files are in good order and fit for purpose.

9. Deal professionally with telephone/face to face enquiries from patients and staff within the company, those outside the company and members of the public, in accordance with customer service standards and Policies and Procedures, and in line with Data Protection.

10. General office duties to include filing, photocopying, scanning, and dealing with incoming and outgoing post.

11. Maintaining/ordering stationary/stock for the department.

12. Word processing clinical correspondence.

13. Provide admin cover for the directorate team as required.

14. Undertake any other administrative and clerical duties pertinent to a Band 2 as may be required from time to time.

15. Comply with Infection Control guidelines and the company dress code.

Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation.

**Salary**: £10.42 per hour

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative experience: 1 year (required)
- Microsoft Office: 1 year (required)

Work Location: In person