Control Support Administrator

7 months ago


Woolpit, United Kingdom BU-UK Infrastructure Full time

**Do you want to join a multi-utility infrastructure provider that has been recognised as a Great Place to Work?**

BUUK Infrastructure know that our greatest asset is our staff, and we are a company that our people feel proud to be a part of. The passion and commitment shown by every member of our team allows us to succeed in our mission statement - **“To deliver consistently high-quality service to customers to earn their long-term loyalty to BUUK.”**

GTC are part of a family of companies owned by BUUK Infrastructure group and we are currently recruiting for a **Control Support** to provide administrative support to the electricity control team, to ensure control engineers can carry out their roles safely and effectively and end user customers receive exceptional service. This full time, permanent position is based at our office in Woolpit.

We are looking for someone with experience in communicating with staff at all levels and engaging with customers. While it is not essential that you have had previous experience within this sector before, you must have excellent verbal and written communication skills and good attention to detail. Training on our systems and the company will be provided.

This is an exciting opportunity for someone to take the next step in their career and join a company that has been recognised as a Great Place to Work®.

**Responsibilities will include -**
- To assess and update all documentation required for operational work and ensure it is completed correctly, to enable optimal efficiency for engineers on site
- To communicate with both customers and operatives to ensure efficient updates are provided regarding planned outages to GTC end user customers, to reduce queries coming into the electricity department
- To assist with general admin work associated with electrical operations, which ensures continuous communication between GTC and third parties
- To liaise with energy suppliers regarding installations and faults to ensure works are carried out safely and to GTC standards
- To assist in communication with Distribution Network Operators and onsite engineers to ensure sufficient notification and updates are given for planned outages to GTC end user customers

Along with a rewarding working environment we offer a competitive starting salary, pension, and life assurance. We offer 25 days holiday plus bank holidays (plus the opportunity to purchase more through our flexible benefits scheme), corporate perks (reduced cinema tickets and discounts at high street shops), wellbeing assistance (24-hour helpline and counselling service) and a social calendar with events taking place throughout the year. Our Woolpit office also has staff car parking and a subsidised restaurant available on site.

If you have any questions or would like to discuss the role in more detail, please contact the Resourcing team on 01359 308260 for an informal discussion in confidence.

**Salary**: From £21,724.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: GTC895147


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