Student Services Officer

3 weeks ago


London, United Kingdom Malvern International Full time

As a Student Services Officer at Malvern House, you would:

- Greet students as they come into the school each day.
- Enrol new students at the school which will include ensuring the documentation is correct and that student are placed into classes.
- Liaise with academic staff about a range of day-to-day topics and issues at the school.
- Deal with a variety of questions and queries that students will raise each day.
- Book students into accommodation.
- Handle phone calls that come through to the school.

**Requirements**:
You will need:

- To have a good knowledge of using computers, entering data and be confident using Microsoft software such as Word and Excel.
- To have a good command of the English Language to clearly and effectively communicate with our students, who are all learners of English and therefore require a sympathetic speaker and ear.
- To have good communication skills and to be polite and understanding with our students.
- A degree

**Not necessary, but helpful**:

- Knowledge of the Class student management system
- Knowledge of another language other than English
- Experience of studying another language
- Experience working in an educational setting
- Knowledge of the UK visa/immigration system

Extensive training and support is provided to all our new starters.

**Introduction to Malvern House**

We are a bustling and vibrant English Language college located in King's Cross. We help students learn the English language so that they can realise their goals. Students come from all over the world to study with us so that they can prepare to work in English-speaking environments or to progress to University.

**Job Types**: Full-time, Part-time, Temporary contract, Temp to perm
Contract length: 3 months
Part-time hours: 25 per week

**Salary**: £22,000.00-£24,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- London, N1 9JP: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

Work Location: In person

Reference ID: SSO23



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