Contact Centre Sales Agent
5 months ago
**Contact Centre Sales Advisor (£23,000 pro rata + bonus)**
LTK Consultants Ltd is a Birmingham based leading Automotive Consultancy working with top brands such as Peugeot, Citroen, DS, Vauxhall, and Fiat. Our contact centre is the foundation of our company focusing on customer care, whether that be Parts, Service, Accident Repair or Vehicle Sales.
We have a strong reputation for providing outstanding customer service and we are looking to expand our team within our branch located in the Birmingham Business Park. We are looking for team members who are self-motivated, enthusiastic, and likeminded to join us.
**Responsibilities**:
- To be the first point of contact for inbound calls for customers interested in a new car
- Provide outstanding customer service solutions to all customers
- Outbound calls to customers who have expressed an interest online
- Establish the customers’ needs by building a rapport and qualifying the customers’ requirements.
- Use of the CRM and booking systems to build an accurate profile of the customer needs
- Achieve and exceed daily, weekly and monthly appointment targets.
- This role will consist of a mixture of inbound and outbound calls, on average this will total around 120 calls per day
**Skills and Requirements**:
- Previous customer service experience will be essential for this role
- Sales experience is desirable
- Be a target driven individual
- You will need good literacy skills and a professional phone manner
- Confident and outgoing personality
- Team player who thrives in a fast-paced environment and collaborates well with other teams, to provide a positive customer experience.
**Hours and Shifts**:
(40 Hours per week) Rotating shift patterns
- Opening hours:
Mon-Fri 8:00am - 7:00pm
Saturday 8:00am - 5:30pm Sunday 10:00am - 5:00pm (1 in 3 weekends)
**Benefits**:
- Full Induction & Comprehensive Training
- 30 days holidays including Bank Holidays
- Additional days holiday for your birthday
- Contributory Pension Scheme
- Health Cash Plan
- Rewards Cash Plan
- Length of Service Awards
- Active Career Progression
- Incentives (love2shop, vouchers, lunches bought etc)
- Free onsite parking
**Job Type**: Part-time
**Salary**: £23,000.00 per year
**Benefits**:
- Canteen
- Company events
- Referral programme
- Transport links
Supplemental pay types:
- Bonus scheme
Work Location: In person
-
Contact Centre Agent
5 months ago
Birmingham, United Kingdom People Solutions Full time**Contact Centre Agent**: £12.00 - £14.00 per hour per hour B2 Temporary **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal...
-
Contact Centre Agent
5 months ago
Birmingham, United Kingdom LTK Consultants Ltd Full time**Contact Centre Agent (£22,500 + bonus)** LTK Consultants Ltd is a Birmingham based leading Automotive Consultancy working with top brands such as Peugeot, Citroen, DS, Vauxhall, and Fiat. Our contact centre is the foundation of our company focusing on customer care, whether that be Parts, Service, Accident Repair or Vehicle Sales. We have a strong...
-
Contact Centre Sales Agent
5 months ago
Birmingham, United Kingdom LTK Consultants Ltd Full time**Contact Centre Sales Advisor (£23,000 + bonus)** LTK Consultants Ltd is a Birmingham based leading Automotive Consultancy working with top brands such as Peugeot, Citroen, DS, Vauxhall, and Fiat. Our contact centre is the foundation of our company focusing on customer care, whether that be Parts, Service, Accident Repair or Vehicle Sales. We have a...
-
Contact Centre Agent
4 months ago
Birmingham, United Kingdom Sandwell and West Birmingham NHS Trust Full timeWe have a part time post working Monday - Wednesday at our Care Navigation Centre at Sandwell General Hospital, To work as part of Primary Care Community and Therapies Clinical Group admin pool within the Community Contact Centre. This post is to support the Phlebotomy services, providing a comprehensive efficient and effective telephone based referral...
-
Call Centre Sales Agent
1 month ago
Birmingham, United Kingdom MHDV Full timeJob title: Call Centre Sales Agent, Malmaison Hotel Du Vin, Birmingham Rate of pay / Hours: Contract type: Location: £24,856 Basic up to 6k Incentive Plus Generous Company Benefits, Training & Development This role is shift based working 5 days from 7. Some weekend work is to be expected So, let’s cut to the chase… are you looking...
-
Recruitment Agent
4 months ago
Birmingham, United Kingdom Driver Agent Limited Full timeBusy office in Birmingham City Center is looking for Recruitment Agent to join our team. As the Recruitment Agent you will be responsible for: - Booking face to face interview - Supporting with the on boarding process - Managing your own day to ensure you are meeting weekly Job Types Part time, Permanent **Salary**: £12,500.00-£13,500.00 pro rota per...
-
Contact Centre Sales Advisor
4 months ago
Birmingham, United Kingdom LTK Consultants Ltd Full time**Contact Centre Sales Advisor (£24,500 + bonus)** LTK Consultants Ltd is a Birmingham based leading Automotive Consultancy working with top brands such as Peugeot, Citroen, DS, Vauxhall, and Fiat. Our contact centre is the foundation of our company focusing on customer care, whether that be Parts, Service, Accident Repair or Vehicle Sales. We have a...
-
Contact Centre Sales Advisor
5 months ago
Birmingham, United Kingdom LTK Consultants Ltd Full time**Contact Centre Sales Advisor (£23,000 + bonus)** LTK Consultants Ltd is a Birmingham based leading Automotive Consultancy working with top brands such as Peugeot, Citroen, DS, Vauxhall, and Fiat. Our contact centre is the foundation of our company focusing on customer care, whether that be Parts, Service, Accident Repair or Vehicle Sales. We have a...
-
Sales Agent
3 weeks ago
Birmingham, United Kingdom CV-Library Full timeHome Mosque is a new kids’ Islamic education company offering an online course of comprehensive modules covering the basics of Islamic practices and beliefs. The course covers the Arabic alphabet and phonics, Qur’anic recitation and pronunciation, hadith, biographies, and much more. We are looking to engage with Agents in the UK who have good...
-
Contact Centre Agent
4 months ago
Birmingham, United Kingdom LTK Consultants Ltd Full timeLTK Consultants Ltd is a leading Automotive Consultancy company specialising in multiple digital online platforms within industry leading manufacturers. As an outsourced business, high standards of delivery is imperative in order to keep our clients and customers satisfied. We represent well known quality brands such as Peugeot, Citroen, DS, Vauxhall and...
-
Estate Agent Trainee
2 weeks ago
Birmingham, Birmingham, United Kingdom Dexters Estate Agent Group Full timeTrainee Estate Agent OpportunityWe are seeking a motivated and ambitious individual to join our Lettings Teams in London as a Trainee Estate Agent. As a Trainee Estate Agent, you will have the opportunity to learn and develop your skills in the property industry, working with a leading estate agent in London.Key Responsibilities:Registering applicants and...
-
Family Services Contact Centre Agent 1
5 months ago
Birmingham, United Kingdom Ministry of Justice Full timeSalary 1 - £21,355 Number of jobs available 1 - 2 Detail of reserve list 1 - 12 Months Region 1 - West Midlands City/Town 1 - Birmingham Building/Site 1 - First Floor, Edward House, Quay Place, Edward Street, B1 2RA Grade 1 - AA Organisation Grade for HMPPS 1 - Band 2 Post Type 1 - Fixed Term Duration of appointment 1 - Up to 12 months Working...
-
Family Services Contact Centre Agent 1
5 months ago
Birmingham, United Kingdom Ministry of Justice Full timeSalary 1 - £21,355 Number of jobs available 1 - 3 Detail of reserve list 1 - 12 Months Region 1 - West Midlands City/Town 1 - Birmingham Building/Site 1 - First Floor, Edward House, Quay Place, Edward Street, B1 2RA Grade 1 - AA Organisation Grade for HMPPS 1 - Band 2 Post Type 1 - Fixed Term Duration of appointment 1 - Up to 1 year Working...
-
Estate Agent Trainee
3 weeks ago
Birmingham, Birmingham, United Kingdom Dexters Estate Agent Group Full timeTrainee Estate Agent OpportunityWe are seeking a motivated and ambitious individual to join our Lettings Team in London as a Trainee Estate Agent. As a Trainee Estate Agent, you will have the opportunity to develop your skills and knowledge in the property industry, working with a leading estate agent in London.Key Responsibilities:Registering applicants and...
-
Estate Agent Trainee
3 weeks ago
Birmingham, Birmingham, United Kingdom Dexters Estate Agent Group Full timeTrainee Estate Agent OpportunityWe are seeking a motivated and ambitious individual to join our Lettings Team in London as a Trainee Estate Agent. As a Trainee Estate Agent, you will have the opportunity to develop your skills and knowledge in the property industry, working with a leading estate agent in London.Key Responsibilities:Registering applicants and...
-
Estate Agent Trainee
2 months ago
Birmingham, Birmingham, United Kingdom Dexters Estate Agent Group Full timeUnlock Your Potential as a Trainee Estate AgentWe are seeking a talented and ambitious individual to join our Lettings Teams in London as a Trainee Estate Agent. As a key member of our team, you will be responsible for building relationships with customers and clients, registering applicants, and generating offers.Key Responsibilities:Registering applicants...
-
Estate Agent Trainee
2 months ago
Birmingham, Birmingham, United Kingdom Dexters Estate Agent Group Full timeUnlock Your Potential as a Trainee Estate AgentWe are seeking a talented and ambitious individual to join our Lettings Teams in London as a Trainee Estate Agent. As a key member of our team, you will be responsible for building relationships with customers and clients, registering applicants, and generating offers.Key Responsibilities:Registering applicants...
-
Contact Centre Customer Advisor
5 months ago
Birmingham, United Kingdom The NEC Group Full timeLove events as much as we do? Want to work where great experiences begin? Then come and join the Ticket Factory family. The Ticket Factory is a leading national ticket agent for events across the UK and the official box office for the National Exhibition Centre, Resorts World Arena and Utilita Arena Birmingham. Interested in working within the ticketing...
-
Estate Agent Sales and Lettings Negotiator
3 weeks ago
Birmingham, Birmingham, United Kingdom Magnus James Full timeExciting Opportunity for Estate Agent Sales and Lettings NegotiatorMagnus James, a specialist recruiter for the property industry, is seeking an ambitious and experienced Estate Agent Sales and Lettings Negotiator to join their busy team in the city centre market.Key Responsibilities:Arrange property viewings and negotiate sales and letsListen to potential...
-
Estate Agent Sales and Lettings Negotiator
3 weeks ago
Birmingham, Birmingham, United Kingdom Magnus James Full timeExciting Opportunity for Estate Agent Sales and Lettings NegotiatorMagnus James, a specialist recruiter for the property industry, is seeking an ambitious and experienced Estate Agent Sales and Lettings Negotiator to join their busy team in the city centre market.Key Responsibilities:Arrange property viewings and negotiate sales and letsListen to potential...