Business Support Team Facilitator

6 months ago


Andover, United Kingdom Aster Group Full time

If you are interested in supporting a variety of different teams throughout Aster group, then look no further. The Business Support Team has an exciting opportunity to recruit a Business Support Facilitator. The job role will see you give an extensive range of impressive administrative support to our internal teams.

The Business Support Team was formed in 2018 and has since seen great success and uptake from the business requesting our administrative support. As a team we pride ourselves on our enthusiasm and ‘can-do’ attitudes, and work collaboratively in providing the various directorates and teams with their support requirements.

We liaise with many colleagues, teams, and levels of seniority, providing us with an ever-growing perspective and profile within Aster.

**What you’ll be doing**

It's likely that no two days will be the same. You will find yourself
- Providing effective coordination and support of the Operational Governance Panels.
- Raising purchase orders, managing credit card payments and using Concur.
- Liaising with key leads across the business to collate timely and accurate data for Subject Access Requests.
- Arranging company-wide travel and accommodation bookings.
- Using and managing systems, plus spreadsheet creation and upkeep.
- Responding quickly and effectively to support requests via Service Now.
- Ordering prints, sundries and maintaining relationships with suppliers.
- Taking accurate minutes for various meetings including senior level meetings.

**About you**

You’ll have excellent written and verbal communication skills and will be comfortable working with people from all levels internally and externally.

You’ll either possess previous minute-taking experience, or excellent spelling and grammar.

You’ll have good computer literacy, especially in Microsoft software.

You’ll work flexibly and manage your diverse workload effectively, both as an individual and collaboratively as a team.

You’ll have experience of working towards tight deadlines effectively.

You’ll have a full UK drivers’ licence and will be able to occasionally travel for work purposes. The team attend to tasks in Andover and Devizes on a weekly basis so you ideally be based to complete these tasks.

Our operating regions include Wiltshire, Hampshire, Somerset, Dorset, Devon, Cornwall and London.

**What’s in it for me**

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

- Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
- A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
- We invest in colleagues’ careers and development through our leader and colleague development frameworks
- Defined Contribution Pension and attached life assurance
- Volunteering hours available to all colleagues to enable them to give back
- Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
- Enhanced leave
- We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards.

**Ready to apply?**

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

Interviews are planned to take place on 15 May.



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