Finance Assistant
5 days ago
**Finance Assistant**
This highly successful worldwide travel company are looking for a Finance Assistant to join their team at their offices in Crawley. In this role you will be supporting frontline staff with payment and refund queries received from customers and providing anefficient service to resolve issues and processing manual card payment and refunds.
**Finance Assistant - Role & Responsibilities**:
- Responsible for providing telephone support to the contact centre and customer service team in relation to payment and refund queries
- Monitoring of internal queues to check for payment and refund queries, responding and resolving efficiently
- Processing manual payments and refunds
- Responsible for posting accounting adjustments for manual payments and refunds.
- Support finance team with ad hoc tasks including compiling financial information to assist with month and quarter end accounting tasks.
**Finance Assistant - Skills & Experience Required**:
- Double entry postings experience
- Intermediate excel skills (formulas and pivot tables)
- Journaling experience
- Strong written and verbal communication skills
- Strong time management and organisation skills
- Excellent numerical skills
**Finance Assistant - Additional Information**:
- £20k to £22k
- Hybrid - circa 2 days in the office after training
- 25 days holiday plus bank holidays
- Excellent range of staff benefits including exceptional staff travel discounts
**Don't keep a good thing to yourself**
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.
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