Discharge Coordinator

3 weeks ago


Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 3

**Main area**
- Surgery
- **Grade**
- Band 3
- **Contract**
- Permanent
- **Hours**
- Full time
- Part time

37.5 hours per week (37.5 hours per week)
- **Job ref**
- 164-4725732**Site**
- Queens Medical Centre
- **Town**
- Nottingham
- **Salary**
- £21,730 - £23,177 Per Annum
- **Salary period**
- Yearly
- **Closing**
- Today at 23:59Job overview

An exciting opportunity has arisen for a full time, permanent post as a Discharge Coordinator on Ward E15

Ward E15is a 28 bed surgical ward that care for patients from surgical specialities [primarily Hepato-Biliary and Colorectal]. Our patients may require further community input from varied specialist teams due to their complex health issues.

This role requires staff to work closely with the multi-professional team on Ward E15 and the wider NUH team.

Main duties of the job

In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

The aim of the role is to ensure that all patients are tracked through their ward stay, to ensure timely discharge including highlighting any escalations where necessary.

The post holder will have awareness of and escalate delays along a patient’s journey, working with the ward team, Integrated Discharge Team and Bronze on Call as required to minimise these. The post holder will support the Nurse in Charge and bay nurses to complete any non-clinical tasks which may expedite the patient journey, thereby releasing nursing staff to better support the ward and care for their patients.

Delays to work through will include waits for diagnostic scan, wait for clinical review of reported scan, wait for completion of TTO, and wait for discharge following TTO. Actions the post holder will implement to reduce delays will include liaising directly with the clinical staff on the ward, liaising with diagnostic specialties, booking transport, and speaking with patients and relatives.

The post holder will work proactively, pre-empting delays where possible, and helping to plan for discharge when a patient is ‘maybe-home’.

Working for our organisation

Our values are: Caring and helpful; Safe and Vigilant for our patients and colleagues; Being Clinically Excellent and driving innovation to meet the needs of our patients; Using our Resources wisely whilst; Providing Quality products, services and experiences for staff and patients.

On Ward E15, we work together as a team to provide high quality care for patients and relatives. We are hard working, friendly team who enjoy making people smile.

Detailed job description and main responsibilities

This person is expected to work in the ward environment, alongside the multidisciplinary team to ensure that effective discharge planning and communication are managed in order to provide a smooth, timely discharge from hospital.

The discharge coordinator will be working alongside the large multi-disciplinary team of nurses, doctors, physiotherapists, care support workers, occupational therapists and social workers. The Discharge Coordinator would be expected to liaise with the Integrated Discharge Team following the Discharge to Assess pathways as well as working with the nursing and medical staff to ensure prompt discharges from the ward via the Discharge Lounge as much as possible. They would also be expected to help the team keep the ward environment clean and tidy and be an approachable helpful member of the ward team. Other responsibilities include answering phones, liaise with patients and their relatives and chase any delays to facilitate a safe discharge.

In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

Person specification

**Qualifications**:
Essential criteria
- Evidence of a good standard of written and spoken English
- Aware of how to use hospital IT systems

Communication

Essential criteria
- Demonstrate effective written and verbal communication skills
- Demonstration of team working and ability to work within a team
- _________________________________________

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate all ID and right to work documentation s


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