Customer Service Apprentice, Air
6 days ago
_Forward your career with DSV and become part of the something bigger _We are recruiting a number of apprentices through Apprenticeship solutions._
- DSV is the 3rd largest global freight forwarder (air/ sea/ road freight and logistics solutions). _
**Customer Service Apprentice, Air & Sea**
**_Location/Working hours: _**
- Bristol - Aztec West, Almondsbury, BS32 4TX
- Mon to Fri - Full Time
- 37.5 Hours per week
**_Main purpose of the job/apprenticeship: _**
To meet customers’ requirements and present as the “professional” in customer support to both internal & external customers & suppliers for the safe and efficient transport of cargo effectively and in accordance with company operational procedures and statutory requirements including Health & Safety
**_Some of the Key Tasks of a Customer Service Specialist: _**
- You will be given training and support to enable you to be fully proficient in the below: _
- Communicate effectively in a professional manner with customers & suppliers.
- Receive jobs, review for accuracy & allocate to service providers.
- Ensure legislative compliance in all areas including customs declarations.
- Validate shipment routing against operating procedures and guidelines (exports).
- Confirm departure (exports).
- Arrange collection from carriers and onward delivery to customer (imports) & monitor proof of delivery.
- Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment.
- Communicate efficiently and effectively (via use of PC's, fax machines, telephone, etc.) with internal and external customers, suppliers, and other offices, as required by operational procedures.
- In conjunction with others, plan collection or deliveries.
- Proactive support of Customer Service teams.
- Liaise with external suppliers to monitor job progress.
- Irregularity handling and escalation as appropriate to next level (Team Leader or Manager)
**_Skills and Requirements: _**
- Excellent Problem Solving, Planning and Organising skills
- Excellent Communication skills
- Strong administrative and customer service skills
- Ability to work under pressure using own initiative
- Proficient in Microsoft Word
- You will be working towards a Level 3 Customer Service Specialist apprenticeship
**_Benefits: _**
- Earn whilst you Learn - You will receive a salary and receive training and guidance from experienced professionals in the industry whilst completing an industry recognised apprenticeship.
- Become part of a Company that invests in you. If you show the desire to learn and the work ethic to progress, there will always be opportunities within DSV.
- **Salary**:_
Starts at £14,625 p.a., rising to £16,575 pa after 6 months & £18,525 after 1 year
**_Interested?_**
Please send your CV and a covering letter explaining what attracted you to the apprenticeship.
**Job Types**: Full-time, Apprenticeship
**Salary**: From £14,625.00 per year
**Benefits**:
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Reference ID: CS App/ A&S
-
Customer Service Air
1 week ago
Bristol, United Kingdom DSV UK Full timeTo meet customers’ requirements and present as the “professional” in customer support to both internal and external customers and suppliers for the safe and efficient transport of cargo effectively and in accordance with company operational procedures and statutory requirements including Health and Safety. **Apprenticeship summary** **Annual...
-
Customer Service Apprentice
7 months ago
Bristol, United Kingdom WS Training Apprenticeships Full timeCustomer Service Apprentice with MEDEQUIP ASSISTIVE TECHNOLOGY LIMITED: Medequip as a values-driven organisation places an emphasis not only on results but also on how those results are achieved. There is particular focus on safety, empathy, respect, teamwork, and excellence in all we do. Enhancing customer experience by use of diplomacy and tact in...
-
Customer Service Apprentice
2 days ago
Bristol, United Kingdom CitySprint Full timeAs a Customer Services Apprentice, you will be dealing primarily with people is a varied, exciting, and sometimes challenging day job. So, this role is most suited to applicants who love interacting with people and relish the opportunity to tackle a challenge head on, and enjoy that great feeling when they resolve it! A successful Customer Services...
-
Air Conditioning Expert
2 weeks ago
Bristol, Bristol, United Kingdom Dynamite Recruitment Solutions Ltd Full timeExperienced Air Conditioning Professional RequiredWe are seeking a highly skilled Air Conditioning Engineer to lead our operations in South West England. The successful candidate will be responsible for managing a team of engineers and providing exceptional service to our customers.The role involves overseeing service, repairs, and maintenance works, as well...
-
Customer Service Apprentice
7 days ago
Bristol, United Kingdom EDA Apprenticeship plus Full timeJob Customer and Sales Apprentice Location - Avonbank Industrial Estate BS11 Salary up to 19,750 per year Hours - 8-5pm Monday to Friday. Our busy branch is looking for a highly motivated apprentice to join their Branch team. An efficient, well organised customer support service are pivotal for ensuring we provide the exceptional customer service our...
-
Bristol, United Kingdom National Air Traffic Services Full timeNATS is the UK's leading air navigation service provider, handling over 2 million flights each year.It provides air traffic control services from two control centres supporting airports all around the UK, as well as a wide range of commercial solutions to over 30 countries internationally.Our people are at the heart of our purpose to advance aviation and...
-
Air Traffic Control Expertise Lead
1 month ago
Bristol, Bristol, United Kingdom National Air Traffic Services Full timeAs the Airport Operational Engineer at NATS, you will play a critical role in supporting safe and efficient flight operations across the UK.About the Role:Deliver air traffic control services to meet the needs of our customersDevelop and deliver commercial solutions to drive business growthCollaborate with internal stakeholders to ensure seamless...
-
Assistant Consultant: Air Quality Consultant
6 days ago
Bristol, United Kingdom Air Quality Consultants Full time**Role Location** The role is full-time and based in Bristol with travel required across the UK for specific project opportunities. There will be the opportunity for some home working. **The Company** Air Quality Consultants Ltd was established in 1993 and has become the leading UK air quality consultancy providing specialist services for developers,...
-
Graduate/assistant Consultant: Air Quality
7 months ago
Bristol, United Kingdom Air Quality Consultants Full time**Role Location** The role is full-time and based in Bristol with travel required across the UK for specific project opportunities. There will be the opportunity for some home working. **The Company** Air Quality Consultants Ltd was established in 1993 and has become the leading UK air quality consultancy providing specialist services for developers,...
-
Customer Service Lead
3 weeks ago
Bristol, Bristol, United Kingdom Great Western Air Ambulance Charity Full timeGreat Western Air Ambulance Charity is seeking a Customer Service Lead to join our team in Portishead. As a key member of our retail team, you will be responsible for driving business growth and improving customer satisfaction.Your key responsibilities will include:Managing the daily operations of the store, ensuring high standards of customer service and...
-
Air Conditioning
3 months ago
Bristol, United Kingdom CV-Library Full timeAir Conditioning / Chiller Engineer - Bristol to £50k plus great benefits. 2 x Mobile Air Conditioning / Chiller Engineers to join a busy and growing company that has been established for over 40 years. As the Air Conditioning Chiller Engineer you will ideally be located in Bristol to Gloucester area to cover the M5 Corridor The Company This is an...
-
Air Conditioning
1 month ago
Bristol, United Kingdom Stallion Recruitment Ltd Full timeAir Conditioning / Chiller Engineer - Bristol to £50k plus great benefits. 2 x Mobile Air Conditioning / Chiller Engineers to join a busy and growing company that has been established for over 40 years. As the Air Conditioning Chiller Engineer you will ideally be located in Bristol to Gloucester area to cover the M5 Corridor The Company This is an...
-
Customer Service Apprentice
7 days ago
Bristol, United Kingdom TrustFord Full timeDepartment: - Apprenticeships**Location**: - Ashton (Winterstoke Road), BristolSalary Range: - Competitive Salary plus 33 days holiday, Life Assurance and other great Company benefitsContract Type: - Fixed Contract **It's not just the cutting-edge technology here that you can rely on. I can trust every human member of my team to get the job done...
-
Atlas Air | Senior Manager Commercial Enablement
3 weeks ago
Bristol, United Kingdom Atlas Air Full timePosition Summary: We are Atlas Air Worldwide.Strong the world over, we are a global leader in outsourced aviation providing cargo, charter, leasing, and passenger operations.Operating as Atlas Air, Titan Aviation Holdings, and Polar Air Cargo—we move the world forward, bringing over 30 years of expertise to our industries.Join us at this exciting time as...
-
Customer Service Apprentice
6 days ago
Bristol, United Kingdom Greenlight Safety and Training Full time**The Job** Apprentices will be working in a busy office environment and some examples of work you’ll be completing is below: - Call handling for internal and external phone calls in a professional, friendly and efficient manner - Office duties such as filing, photocopying etc - Data entry - Any other admin services as & when required after training from...
-
Customer Support Apprentice
7 months ago
Bristol, United Kingdom Reflections Training Academy Full time**What will the apprentice be doing?** - Incoming and outcoming calls - Diary management - Using our system to raise new job requests and booking in customers - Corresponding with our business clients Other duties may include: - Going through deliveries - Ordering spare parts - Closing down completed jobs - Taking payments over the phone for...
-
Customer Sales Apprentice
2 days ago
Bristol, United Kingdom EDA Apprenticeship plus Full timeJob Customer and Sales Apprentice Location - Avonbank Industrial Estate BS11 Hours - 8-5pm Monday to Friday. Our busy branch is looking for a highly motivated apprentice to join their Branch team. An efficient, well organised customer support service are pivotal for ensuring we provide the exceptional customer service our clients know us for. After full...
-
Home Oxygen Service Specialist
1 week ago
Bristol, Bristol, United Kingdom Air Liquide Full timeAs a leading provider of home healthcare services, Air Liquide aims to improve patient autonomy, adherence to treatment, clinical outcomes, and quality of life through innovative technology and cost-efficient offers.Job SummaryWe are seeking an experienced Oxygen Therapy Installation and Maintenance Expert to join our team. The successful candidate will be...
-
Mobile Air Conditioning Service Engineer
1 month ago
Bristol, Bristol, United Kingdom Integral Uk Full timeAt Integral UK, we are seeking a skilled Mobile Air Conditioning Service Engineer to join our team. As a key member of our service department, you will be responsible for carrying out maintenance and repair work on commercial air conditioning systems across various contracts.We estimate the salary for this role to be around £40,000 - £55,000 per annum,...
-
Customer Service Apprentice
2 days ago
Bristol, United Kingdom HM Revenue and Customs Full time**Details**: **Reference number**: - 224738**Salary**: - £27,650 - £29,728**Grade**: - Executive Officer**Contract type**: - Fixed Term**Length of employment**: - 18 Months**Business area**: - HMRC - CFO Group - Estates**Type of role**: - Administration / Corporate Support - Estates**Working pattern**: - Flexible working, Full-time, Job share,...