Customer Support Apprentice
7 months ago
**What will the apprentice be doing?**
- Incoming and outcoming calls
- Diary management
- Using our system to raise new job requests and booking in customers
- Corresponding with our business clients
Other duties may include:
- Going through deliveries
- Ordering spare parts
- Closing down completed jobs
- Taking payments over the phone for customers
**What training will the apprentice take and what qualification will the apprentice get at the end?**
- Next Level will work closely with you to complete your **Level 3 Business Administrator Apprenticeship**. We can hire apprentices at any time and hold regular workshops for those on the course.
- These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre
- You will get specific 1-2-1 tutoring and regular reviews between you tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work
- If required we can also provide Functional Skills in maths and English throughout your apprenticeship
**Job Types**: Full-time, Apprenticeship
**Salary**: From £10,989.00 per year
**Benefits**:
- Company pension
- Store discount
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bristol, BS37 5HZ: reliably commute or plan to relocate before starting work (required)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
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