Customer Service Agent

1 month ago


Belfast, United Kingdom VANRATH Full time

VANRATH are delighted to be assisting a Leading Finance Organisation with the recruitment of **Customer Support Specialists. This company offers one of the best working Environments in NI, and also offers many opportunities for progression**

Shifts are held over **Monday to Friday **9.00am - 5.00pm + 1 Hour lunch. No weekend working.

The role will incorporate **Hybrid** working**:

- 3-2 days Working From Home & 2-3 days Working in Belfast City Centre office.** **Initial training will be in office.**

**Individuals who are immediately available or have a 1-week notice will be preferred to others.**

**Salary**

£20,000 - £21,300 + Bonus (Average £4,000 per year) + other fantastic additional benefits

**Responsibilities**
- You will be asked to book appointments between our customers and our advisory service, which is achieved both through inbound and pro-active outbound calling.
- It is your priority to deliver a great customer experience by being helpful and making doing business with us an easy, efficient and positive experience.
- We are seeking someone who is target driven and who is looking to take their next career step/build a career within financial services.
- No Cold Calling in this role

**The Ideal Person**
- Call experience beneficial
- Finance call experience preferred but not essential
- e.g. banks
- Sales experience preferred
- Confident phone manner
- Good communicator
- Objection Handling ability

**Job Types**: Full-time, Permanent

**Salary**: £21,300.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Flexitime
- Private medical insurance
- Referral programme

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: Hybrid remote in Belfast

Reference ID: Vanrath - Admin

Flextime



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