Customer Service Agent
4 weeks ago
Brook Street Recruitment is working on behalf of our client to recruit telephone Customer Service Agents on a full time and permanent basis.
Dealing with inbound calls and queries from clients and liaising internally with the company's other departments, you will quickly develop an in-depth knowledge of the company's products and services.
Duties
Taking inbound calls from clients and also dealing with teams across the business
Dealing with a wide variety of queries, analysing clients' payments-related issues
Assisting with disputes and providing sustainable solutions
Maintaining an in-depth knowledge of functionality for all systems
Ensuring that a first class customer service is provided to clients
Working shifts
There are two shifts to choose from that you will take after training and induction is completed
4:30pm to 3.00am x 4 days a week
6:30pm x 3.00am x 5 days a week
The client will want applicants to train on site for the role for the first week
The training will be between the hours of 2pm and 10pm
After training you will be expected to work the 2pm to 10pm shift for the first two months before moving to the allocated shift that you have chosen.
**Benefits of working in this role include**:
Paid Annual Leave
All the equipment you need to work from home
Bonus opportunity twice per year
Employee appreciation programme
Opportunities to learn, develop, and to build a career
PLEASE NOTE THIS ROLE WILL ONLY SUIT CANDIDATES' RESIDENT IN NORTHERN IRELAND
THE CLIENT WANTS APPLICANTS TO BE AVAILABLE FOR ON SITE TRAINING
-
Customer Service Agent
4 weeks ago
Belfast, United Kingdom fibrus Full time**JOB TITLE: Customer Service Agent** **JOB LOCATION: Belfast, office based.** **TERMS: Permanent, £21,000- £23,000 per annum (based on experience)** **HOURS: 40 hours per week, shifts between 8-8 Monday to Friday and 9-6 on a weekend (on a rota basis)** **THE JOB** We’re looking for top class Customer Service Agents, who will keep the customer at...
-
Customer Service Agent
24 hours ago
Belfast, United Kingdom Invicta Marketing LTD Full time**Customer Service Agent** - **We created this role to bring in support for the rest of our sales & customer service representatives, progression from this initial entry level role is available and can happen quickly for driven individuals who do seek more of a career with us.**_ - **Within a sales and customer service roll you get the touch to engage with...
-
Customer Service Agent
4 weeks ago
Belfast, United Kingdom Northgate Vehicle Hire Full timeBenefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few) Northgate Vehicle Hire are the UK’s leading provider of light commercial vehicle rental solutions, partnering with some of the country’s most well known organisations. We have gained a...
-
Customer Service Agent
3 days ago
Belfast, United Kingdom Northgate Vehicle Hire Full time**Salary**: £13948.23 **Weekly Hours**: 25 hours / week **Working Days**:Wednesday, Thursday and Friday **As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.** As a **Customer Service Agent**, you expertly bring to life the Northgate experience, managing the needs of customers,...
-
Customer Service Agent
1 month ago
Belfast, United Kingdom Brook Street Full time**PLEASE NOTE THAT THE ROLE IS ONLY OPEN FOR APPLICANTS TO BE RESIDENT IN NORTHERN IRELAND- APPLICANTS FROM MAINLAND UK WILL NOT BE CONSIDERED - THIS IS BECAUSE OF ONSITE TRAINING** Brook Street Recruitment is working on behalf of our client to recruit telephone Customer Service Agents on a full time and permanent basis. As a Customer Service Agent you...
-
Customer Service Agent
1 month ago
Belfast, United Kingdom Brook Street Full timeBrook Street (UK) Ltd is working on behalf of our Belfast-based client to recruit telephone Customer Service Agents on a full time and permanent basis. As a Customer Service Agent, you will work in the office in Belfast city centre and from home to operate as the first point-of-contact for the company's clients and partners. The majority of your work will...
-
Customer Service Agent
1 day ago
Belfast, United Kingdom Brook Street Full timeBrook Street (UK) Ltd is delighted to be seeking Customer Service Operators to work in an Arc Room for our security client based in East Belfast. Our client offers excellent classroom-based training as well as continual on-the-job training and coaching. There is free car parking on site, and kitchen for employees to use in this modern building. This is a...
-
Service Desk Agent
1 month ago
Belfast, United Kingdom Fujitsu Full time**Service Desk Agent** **Location: UK - Belfast** Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term...
-
Service Desk Agent
4 weeks ago
Belfast, United Kingdom Fujitsu Full time**Service Desk Agent** **Location: UK - Belfast** Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term...
-
Service Desk Agent
4 weeks ago
Belfast, United Kingdom Fujitsu Full time**Service Desk Agent** **Location: UK - Belfast** Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term...
-
Customer Service Representative
3 days ago
Belfast, United Kingdom Hertz Car Hire Full timeHertz Car Rental are currently seeking Full Time Customer Service Agents for our Belfast City Airport branch. This role requires vibrant and positive applicants who are willing to work in a fast moving environment. **Key Responsibilities of a Customer Service Agent**: - Owning the full rental experience from vehicle preparation, interacting with customers...
-
Customer Service Representative
3 days ago
Belfast, United Kingdom Hertz Car Hire Full timeHertz Car Rental are currently seeking Full Time Customer Service Agents for our Belfast International Airport branch. This role requires vibrant and positive applicants who are willing to work in a fast moving environment. **Key Responsibilities of a Customer Service Agent**: - Owning the full rental experience from vehicle preparation, interacting with...
-
Customer Service Agent-UK
4 days ago
Belfast, United Kingdom Swissport Full timeOverview Ready for take off? Join Swissport for a career in aviation . Starting pay for this role is £11.64 per hour for the first six months. During which time Swissport will work to develop your new skills and experiences required for the role, once attained and on completion of probation, you will receive a further 1.5% increase Working at...
-
Property Agent
4 weeks ago
Belfast, United Kingdom quicklet Property Management Full time**About Quicklet** We're Quicklet -a fast pace, customer focused property management agency and we are on the hunt for our newest property agent! We are experts in property management and we love providing excellent customer service across the board. We pride ourselves on our amazing reviews and love helping people out when it comes to renting. Our property...
-
Customer Service Advisor
4 weeks ago
Belfast, United Kingdom BCS - Goole Full timeBailey Employment Services are currently recruiting Customer Service Agent for our client Lloyds Banking Group in Belfast. **The position**: Reporting to a Team Manager, a Business Banking advisor delivers an excellent customer experience for new to bank customers, supporting our customers through the process of opening their Business Accounts. The Business...
-
Call Centre Agent
1 month ago
Belfast, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Call Center Agent: Where Ambition, Drive, Teamwork, and Competition Thrive in Belfast! Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Call Center Agents to join our dynamic team and elevate our customer service to new heights. **About Us**: We pride...
-
Rental Sales Agent
8 hours ago
Belfast, United Kingdom Hertz Car Hire Full timeHertz Car Rental are currently seeking Full Time Rental Sales Agents for our Belfast International Airport branch. This role requires vibrant and positive applicants who are willing to work in a fast moving environment. **Key Responsibilities of a Customer Service Agent**: - Owning the full rental experience from vehicle preparation, interacting with...
-
Field Agent
4 weeks ago
Belfast, United Kingdom Conexus Recovery Full timeConexus Recovery & Field Services, a leading provider of specialist field services in the Utility and Banking Finance Sectors, is seeking motivated individuals to join our expanding team as Full-Time Field Agent, with a primary focus on Gas Meter Reading and Customer Reconnection Visits. **Key Responsibilities**: - Conduct accurate and efficient gas meter...
-
Belfast, United Kingdom Swissport Full timeOverview Ready for take off? Join Swissport for a career in aviation . Starting pay for this role is £12.48 per hour for the first six months. During which time Swissport will work to develop your new skills and experiences required for the role, once attained and on completion of probation, you will receive a further 1.5% increase Working at...
-
Customer Service Administrator
4 days ago
Belfast, United Kingdom Markerstudy Group Full timeAuto Windscreens is one of the UK’s fastest growing and leading automotive glazing companies and we put innovation at the heart of our busines. We currently have exciting opportunity for a Customer Service Administrator to be based at our Belfast service centre! Your official role title would be Deployment Centre Agent and you would be responsible...