Customer Service Assistant/supervisor

4 weeks ago

Airdrie, United Kingdom Admiral Slots - Luxury Leisure Full time

**Job Role: Customer Service Assistant/Supervisor -Airdrie**

**Hours per week: 16 hours per week,**

**Hourly rate: £11.50 - £13.50 per hour**

**This role is a mixed shift pattern therefore you must be available to cover days, evening shifts, night shifts and weekend shifts.**

**If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.**
- **Hit the Jackpot on an exciting new career with Admiral**_
- Would you like to join Admiral, the _**market-leading company**_ _in the adult gaming industry across the UK and beyond?_

Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK.

As an **ever expanding** business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.

Our Customer Service Assistant/Supervisor roles hold primarily customer service duties. However, in the absence of management or supervisors on shift, you might be asked to step up and carry out supervisory duties until they return. You could be opening or closing a venue or access point, as well as supervising staff on shift in management or supervisor absence. Although all of our roles have cash handling elements to them, you may also be required to carry and distribute change from the master float to staff members.

As previously mentioned, your role will predominantly be a customer service one. By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:

- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
- Who are we looking for?_

Firstly, as a company in the gambling industry, we need all staff and applicants to be **18 or above**.
- So, what’s in it for you?_
- Job Security due to our ever expanding business
- We pay above the National Living Wage regardless of age
- Overtime available.
- The opportunity to earn bonuses and recognition for going the extra mile.
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistance Programme. - Access to a confidential 24hr Health Assured helpline
- Life Assurance - 3 x annual salary
- HAPI App discounts - retail, travel, cinema etc.
- Annual Shoe Allowance
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
- What happens now?_

Please view our Recruitment Data Privacy Notice which is on our Company website.

OPS1CSA

**Job Types**: Part-time, Permanent

Pay: £11.50-£13.50 per hour

Expected hours: No less than 16 per week

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Airdrie: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you aged 18 or above due to Licensing Laws?
- If successful we carry out DBS checks. Are you comfortable with this?
- Are you fully flexible to work a range of day, afternoon, evening, night and weekend shifts at 24hours per week?

Work Location: In person

  • Customer Service Assistant/supervisor

    4 weeks ago

    Airdrie, United Kingdom Admiral Slots - Luxury Leisure Full time

    Job Role: Customer Service Assistant/Supervisor, Airdrie Hours per week: 16 Hourly rate: £11.50 per hour Shift pattern: Mainly evening shifts but must be available to work a range of day, afternoon, evening and weekend shifts. Must be fully flexible Monday to Sunday If working between the hours of 11pm and 6am, you will receive an additional £1.50 per...

  • Retail Customer Assistant

    7 days ago

    Airdrie, United Kingdom Royal Voluntary Service Full time

    **Royal Voluntary Service** has an opportunity available for a **Retail Customer Assistant, (mostly weekend work but some flexibility to cover Mon to Fri shifts is required)** to join our team at **University Hospital Monklands, Airdrie, ML6 0JS**. You will join us on a **part time,permanent basis** and in return, you will receive a competitive salary of...

  • Retail Customer Assistant

    2 days ago

    Airdrie, United Kingdom Royal Voluntary Service Part time

    Royal Voluntary Service has an opportunity available for a Retail Customer Assistant, (mostly weekend work but some flexibility to cover Mon to Fri shifts is required) to join our team at University Hospital Monklands, Airdrie, ML6 0JS. You will join us on a part time,permanent basis and in return, you will receive a competitive salary of £11.72 per...

  • Retail Customer Assistant

    4 weeks ago

    Airdrie, United Kingdom Royal Voluntary Service Full time

    **Closing Date** 30 November 2023 **Date Posted** 08 November 2023 **Job Reference** ELCMW3011/LB/J003435 **Location** Airdrie ML6 0JS, UK **Sector** Retail Retail Customer Assistant Monklands Hospital, Airdrie, North Lanarkshire Part-time / Permanent Overview Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the...

  • Retail Customer Assistant

    3 weeks ago

    Airdrie, United Kingdom Royal Voluntary Service Full time

    **Closing Date** 03 May 2024 **Date Posted** 03 April 2024 **Job Reference** KBGAH0305/LB/J003505 **Location** Airdrie ML6 0JS, UK **Sector** Catering & Hospitality Retail Customer Assistant University Hospital Monklands, Airdrie Overview Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the NHS and a real asset in...

  • Retail Customer Assistant

    4 weeks ago

    Airdrie, United Kingdom Royal Voluntary Service Full time

    **Closing Date** 05 April 2024 **Date Posted** 05 March 2024 **Job Reference** VFDNI0504/LB/J003492 **Location** Airdrie ML6 0JS, UK **Sector** Retail Retail Customer Assistant University Hospital Monklands, Airdrie, North Lanarkshire Part-time / Permanent Overview Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of...

  • Customer Service Assistant

    4 weeks ago

    Airdrie, United Kingdom bp Retail Full time

    **Customer service assistant** **About bp retail** At the heart of customer facing roles, bp retail is at the forefront of the ever-changing market and supporting our customers with their every need.‎ You can find out more about bp retail here **What you get** - 25% discount on in store goods *exclusions apply - Paid holiday - Flexible hours - Access to...

  • Retail Supervisor

    3 weeks ago

    Airdrie, United Kingdom Farmfoods Full time

    **Retail Supervisor - Full Time, 39 hours** We are looking to recruit a new retail supervisor for our shop in Airdrie, North Lanarkshire. We offer a permanent 39 hour full time position working a variety of shifts, 5 days from 7 each week. Please note that for full time positions we will generally require you to be fully flexible in your availability for...

  • Customer Service Assistant

    4 weeks ago

    Airdrie, United Kingdom Scotmid Full time

    **About this role**: **Home Delivery Driver/Customer Service Assistant** At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for more than 160 years, and we will continue to work hard to do this for many more years to come. We’re a...

  • Logistics & Customer Service Assistant

    6 days ago

    Airdrie, United Kingdom European Trailer Services Full time

    European Trailer Services Ltd are a transport haulage company & are seeking a Logistics & Customer Service Assistant to join our team based in Airdrie, North Lanarkshire. No specific qualifications are required for this new opening. Job Duties - Help prepare bookings for outgoing shipments. - Regularly monitoring shipment delivery dates & collections in...

  • Retail Customer Service Assistant

    5 days ago

    Airdrie, North Lanarkshire, United Kingdom bp Retail Full time

    **Temporary Opportunities Customer service assistant **_(6 week initial duration)_We have opportunities for temporary team members to join our team.About bp retailAt the heart of customer facing roles, and at the forefront of the ever-changing market and supporting our customers with their every need.‎ You can find out more about bp retail hereWhat we are...

  • Community Based Supervisor

    2 weeks ago

    Airdrie, United Kingdom Invercare Full time

    **Location **-North Lanarkshire **Hours of work**: - 37 Hours **Hourly rate - **£11.82 **Reports To** - Assistant Branch Manager **Summary of Post** **“This organisation is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment”** The Community Care Supervisor will...

  • Production Supervisor

    2 months ago

    Airdrie, United Kingdom Donaldson Group Full time

    **Competitive salary** **Discretionary bonus scheme** **30 days' holiday with additional days linked to service** **Donaldson Door Systems**, part of the Donaldson Group, established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 13 businesses, ranging from B2B, retail and ecommerce, all with shared values and a...

  • Production Supervisor

    3 weeks ago

    Airdrie, United Kingdom Donaldson Group Full time

    **Competitive salary** **Discretionary bonus scheme** **30 days' holiday with additional days linked to service** **Donaldson Door Systems**, part of the Donaldson Group, established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 13 businesses, ranging from B2B, retail and ecommerce, all with shared values and a...

  • Retail Customer Service Assistant

    2 months ago

    Airdrie, United Kingdom bp Retail Full time

    **Temporary Opportunities - Customer service assistant **_(6 week initial duration)_ We have opportunities for temporary team members to join our team. **About bp retail** At the heart of customer facing roles, and at the forefront of the ever-changing market and supporting our customers with their every need.‎ You can find out more about bp retail...

  • Bank of Scotland

    2 weeks ago

    Airdrie, United Kingdom Lloyds Banking Group Full time

    End Date Sunday 03 December 2023 Salary Range £22,000 - £22,110 Agile Working Options Flexibility in when hours are worked Job Description Summary A full time branch based opportunity working 35 hours per week. **Job Description**: JOB TITLE: Customer Service Assistant SALARY: £22,000 LOCATION(S): Airdrie and covering our friendly...

  • Customer Service Specialist

    2 weeks ago

    Airdrie, United Kingdom Group SRS Full time

    Are you an experienced Customer Service Administrator looking to join an exciting and growing business? If this is you, then this is the perfect time to join our clients Customer Service team within their state-of-the-art facility in North Lanarkshire where you will be responsible for all customer orders, shipments, and other commercial activities. **Key...

  • Customer Assistant

    2 weeks ago

    Airdrie, United Kingdom M&S Full time

    **Summary** Customer Assistant - In Store Bakery - 16 Hours Fixed Term Position Proposed/Example Work Pattern - Sunday 0500-0900 Monday 0500-0900 Wednesday 0500-0900 Saturday 0500-0900 Age Restriction 18 **All the details** **Customer Assistant - In Store Bakery - 16 Hours** **Fixed Term Position **Proposed/Example Work Pattern -** Sunday...

  • Customer Service Representative

    3 weeks ago

    Airdrie, United Kingdom Lyreco Full time

    Customer Service Representative Location: Airdrie **Salary**: Up to £20k dependant of experience We have an exciting opportunity for you to join our vibrant team in our award-winning Customer Care department, based at our **Airdrie Office**. At Lyreco, providing every customer with an excellent quality service is our number one priority and due to our...

  • Community Based Supervisor

    5 days ago

    Airdrie, North Lanarkshire, United Kingdom Invercare Full time

    Location -North LanarkshireHours of work: 37 HoursHourly rate - £11.82Reports To - Assistant Branch ManagerSummary of Post"This organisation is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment"The Community Care Supervisor will have responsibility for care managing...