Logistics & Customer Service Assistant
7 months ago
European Trailer Services Ltd are a transport haulage company & are seeking a Logistics & Customer Service Assistant to join our team based in Airdrie, North Lanarkshire.
No specific qualifications are required for this new opening.
Job Duties
- Help prepare bookings for outgoing shipments.
- Regularly monitoring shipment delivery dates & collections in both Europe & UK
- Creation of freight documents & sending those to our customers & suppliers
- Accurately creating shipments on our in-house database Multifreight.
- Supporting our accounts team to ensure shipment sales & costs are accurately inputted.
- Sending the required shipping & delivery documents to our European & UK partners
- Preparing & recording shipment paperwork & obtaining crucial documents from our suppliers.
- Answering & responding effectively to telephone calls from our customers & suppliers.
Essential Skills
- Basic English & Maths skills
- An eagerness to learn new skills & embed themselves into a new environment
- An ability to organise workload effectively in a fast paced environment
- Work effectively within a small team
- Strong Microsoft Office skills
Preferred Skills
- Experience with our system Multifreight
- Experience in a logistics environment
- Experience of communications with European customers
- Ability to problem solve under pressure
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£25,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Ability to Commute:
- Airdrie (required)
Ability to Relocate:
- Airdrie: Relocate before starting work (required)
Work Location: In person
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