Customer Service Coordinator
2 weeks ago
**Customer Service Coordinator**
**Permanent Role. 8:30am - 5pm Monday - Friday. Stretford, Manchester, office based.**
We’re looking for an enthusiastic and engaging Customer Service Coordinator.
This role could be an ideal first step for someone wanting to start a career in customer service but equally could be the perfect fit for someone who loves inputting data, processing sales orders, liaising with customers and is looking to join a great company. You must be willing to work hard, have good attention to detail and a positive attitude.
**Responsibilities include**:
- Building and maintaining effective customer relationships at all levels
- Processing a high volume of customer orders accurately and on time
- Ensuring customer orders are checked, processed and managed all the way through to receipt by the customer.
- Proactively identifying and managing any at risk orders and providing updated delivery information and / or alternative solutions to customers.
- Updating the Issues Log, investigating and resolving simple issues independently such as proof of delivery, invoice discrepancies, returns information, items for quarantine etc.
- Engaging with relevant Managers and teams to ensure timely corrective actions.
- Providing regular feedback to customers, maintaining satisfaction levels and achievement of contract KPI’s.
- Raising and monitoring collections/returns to the Distribution Centre
- Logging customer enquiries
- Updating customer details in the ERP system
- General administrative duties
**This is an exciting opportunity to join an established industrial supplies specialist which provides a diverse product range including Adhesive, Tapes, Sealants, PPE, Tools, Paints and Hygiene supplies to blue-chip organisations.**
**Requirements**:
- Confident user of Microsoft Office packages e.g. Outlook and Excel
- Ability to plan and prioritise workload to meet deadlines
- Efficient at data entry to process orders quickly and accurately
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£26,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
COVID-19 considerations:
Gleave provides industrial supplies including PPE to the Defence, Utilities and Telecoms sectors, remaining open and fully operational throughout COVID, updated health and safety measures are in place in our Head Office and Distribution Centres
Ability to commute/relocate:
- Greater Manchester: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (required)
**Experience**:
- customer service: 1 year (required)
Work Location: In person
-
Customer Service Coordinator
2 weeks ago
Altrincham, Greater Manchester, United Kingdom Page Personnel Sales Full timeAbout Our Client The company is a well-established facilities management business, employing over 500 people. Located in Altrincham, this organisation is renowned for its commitment to outstanding customer service and its supportive, team-oriented work environment. Job Description Responding promptly and professionally to customer enquiries Resolving...
-
Customer Service Coordinator
4 weeks ago
Manchester, United Kingdom Page Personnel Full timeA market leading company offering responsibility and progression - Join a talented team to learn and grow within your career! **About Our Client**: Our company is a dynamic player in the global market, looking for a Customer Service Coordinator. This company specialise in Manufacturing and Production industry. With a strong presence across multiple...
-
Customer Service Coordinator
4 weeks ago
Manchester, United Kingdom Page Personnel - UK Full timeA market leading company offering responsibility and progression - Join a talented team to learn and grow within your career! **About Our Client**: Our company is a dynamic player in the global market, looking for a Customer Service Coordinator. This company specialise in Manufacturing and Production industry. With a strong presence across multiple...
-
Customer Service and Servicing Coordinator
15 hours ago
Bury, Greater Manchester, United Kingdom Belinda Roberts Ltd Full timeFast growing energy business based in the Bury area requires a Service Delivery Coordinator, this is a role that sits within the Customer Service team. The primary function of this role is managing all account queries through a first-class customer centric approach. My clients strength is in the quality of service reflected in the knowledge and enthusiasm...
-
Temporary Customer Service Coordinator
2 weeks ago
Altrincham, Greater Manchester, United Kingdom Page Personnel Sales Full timeAbout Our Client Our client is a leading nationwide contractor for facilities. They are looking for a Temporary Customer Service Coordinator to join their Altrincham team! Job Description As a Temporary Customer Service Coordinator you will be: Accepting and processing work orders Building strong working relationships with a small number of...
-
Customer Service Coordinator
2 weeks ago
Uxbridge, Greater London, United Kingdom Sheridan Ward Recruitment Services Limited Full timeWe are on the lookout for a Customer Service Coordinator to join one of our amazing clients who are based in Uxbridge! We are looking for someone with customer service experience who also has experience processing orders and has strong communication skills! Do you have experience processing orders? Are you super organised? Do you work well working toward...
-
Customer Service Coordinator
4 weeks ago
Manchester, United Kingdom Page Personnel Full timeA market leading company offering responsibility and progression - Join a talented team to learn and grow within your career! **About Our Client**: Work in Trafford Park. Manchester for an international company as a Customer Service Coordinator **(French Speaking)** in the Manufacturing and Production industry. **Key responsibilities as a Customer Service...
-
Customer Service
15 hours ago
Bury, Greater Manchester, United Kingdom Belinda Roberts Ltd Full timeFast growing energy business based in the Bury area requires a Service Delivery Coordinator, this is a role that sits within the Customer Service team. This is a newly created role due to the growth of the business. The primary function of this role is managing all account queries through a first-class customer centric approach. My clients strength is in...
-
German Speaking Customer Service Coordinator
4 weeks ago
Manchester, United Kingdom Page Personnel Secretarial & Business Support Full timeA fantastic opportunity has arisen for a German Speaking Customer Service Coordinator to join a leading manufacturing and supply chain business. Supplying globally, this is a fantastic opportunity to support customers with their orders. **Client Details** Our client, based in Manchester, is a logistics distribution and supply chain business. Due to...
-
Customer Service Coordinator
2 weeks ago
Uxbridge, Greater London, United Kingdom Sheridan Ward Recruitment Services Limited Full timeWe are on the lookout for a Customer Service Coordinator to join one of our amazing clients who are based in Uxbridge! We are looking for someone with customer service experience who also has experience processing orders and has strong communication skills! Customer Service Coordinator Duties: Pension Click here to register with us or here to login...
-
Customer Service Coordinator
2 weeks ago
Hammersmith, Greater London, United Kingdom Fawkes & Reece London Full timeA large lucury housing developer are currently looking for a site based Customer Service Coordinator to join their team in Hammersmith If you have experience working within the customer care sector for a new build developer, a property company of a housing contractor you have the experience that I am looking for! Your CV must demonstrates stability. Day...
-
Casework Services Coordinator
1 month ago
Greater Manchester, United Kingdom The Royal British Legion Full time**Job Title**:Casework Services Coordinators **Region**: Home Based - Locations; - Greater Manchester **Directorate**: Services - Welfare **Contract**:Permanent **Salary**:£22,480 per annum **TheRole** At the Royal British Legion, we believe in building on potential. As a Casework Services Coordinator, your ability to support the Area Team in the...
-
Customer Care Coordinator
3 weeks ago
Manchester, United Kingdom Randstad Construction and Property Full timeOur client is a leading housebuilder in the North West region, committed to delivering high-quality homes and exceptional customer service. With a strong focus on innovation and sustainability, they are determined to enhance the lives of their residents.Job Description:They are seeking a dedicated Customer Care Coordinator to join the team and play a pivotal...
-
Customer Service Manager
4 weeks ago
Manchester, United Kingdom Page Personnel Secretarial & Business Support Full timeBased in Trafford Park, Machester, The Customer Service Manager will be responsible for planning, coordinating and controlling the activities of the customer service team across the North West region to ensure that the needs of customers are being satisfied **Client Details** Our client is a leading logistics company, overseeing UK transport, warehouse and...
-
Live in Coordinator
2 days ago
Sutton, Greater London, United Kingdom Service Care Solutions Full timeHours: 40 Hours Per Week Type: Permanent Start Date: ASAP Live-in | 9:00am - 17:00pm | Monday - Friday Join our client’s dedicated team and contribute significantly to their retirement living services at an attractive development for over 55s. This pivotal role involves a blend of on-site management and customer engagement, enhancing the quality of...
-
Customs Coordinator
2 weeks ago
Manchester, United Kingdom Rise Technical Recruitment Limited Full timeCustoms Coordinator (Import) Birchwood, Cheshire £17 - £19 per hour (Umbrella) Inside IR35 6 month initial contract with long term extension opportunities Excellent opportunity for a Customs Coordinator with imports experience who is looking for a varied role and specialist training to enhance your technical skills while working with a market leading...
-
Service Coordinator
18 hours ago
Heywood, Greater Manchester, United Kingdom Hammond Recruitment Full timeService Co-Ordinator based in Heywood, Lancashire Service Co-Ordinator based in Heywood, Lancashire My client have been leading the way within the Commercial Gas industry for almost 20 years setting and raising the standards that others strive to reach in the Commercial Gas Industry. We are looking for an experienced Service Co-ordinator to be based...
-
Assistant Service Administrator
1 month ago
Oldham, Greater Manchester, United Kingdom Residential Living Recruitment Ltd Full timeLooking for structured working hours Monday to Friday, working 1 Saturday per month. Residential Living Recruitment are recruiting a number of Customer Service based roles within Property. This is a great opportunity to join a growing business within the Residential sector. Hours: Full time- Working 5 days, Monday to Saturday (at least one Saturday per...
-
Customer Service Advisor
2 weeks ago
Rochdale, Greater Manchester, United Kingdom Wireless CCTV Ltd Full timeCustomer Support Administrator : £23,800 per annum - salary progression upon successful probation. To facilitate any incoming Bodyworn enquiries from WCCTV’s customers via telephone/email, providing them with technical support resolutions in line with company objectives. Daily checking/assistance of all elements of Bodyworn customer support,...
-
Customs Coordinator
1 week ago
Hounslow, Greater London, United Kingdom WR Logistics Full timeDo you have customs brokerage experience? Are you looking for you a new and exciting role to join a growing customs team for a well-established Freight Forwarder? If yes, this opportunity could be great for you. My client is looking for an experienced Customs Coordinator in the Heathrow area to join and support their customs team. Junior candidates will...