Admin Support

3 weeks ago

Port Glasgow, United Kingdom NHS Scotland Full time

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

**Band 2 Receptionist / Admin**

**Department**: Inverclyde HSCP

**Hours**:8:30 - 17:00 - Mon - Thurs / 8:30 - 16:00 - Fri

**Grade**: Band 2

**Bases**:Port Glasgow Health Centre / Greenock Health Centre

**Role of the department**:To assist the Administration & Clerical department in providing comprehensive administration and clerical support services to multiple and diverse service users and responsible to the Administrator.

**The job the applicant will be doing**:

- Liaise / interact electronically and face to face with service users, colleagues and others using P.C, telephone equipment / public address system etc.
- To assist with exchange procedures including cash control in accordance with

Standard Financial Instructions.
- Reception duties where necessary.
- To assist with stock checks / ordering and control systems in accordance with

Standard Financial Instructions.
- Fully competent in using Microsoft packages.
- Where appropriate assist in developing new management systems.
- Assist with the collection of statistics and information as required.
- Assist with making appointments, booking accommodation, record keeping..
- Carry out general office procedures including mailroom duties, photocopying, etc.
- Assist with security systems procedures e.g. Monitoring C.C.T.V, personal safety,

and security of accommodation, premises and related procedures.
- Assist with covering leave within the department.
- Ability to multi-task in a busy environment.
- Comply with divisional policies and procedures.
- Practice good housekeeping.
- Actively participate in personal development and continuous improvement within department.
- Liaise with portering staff to report any faults / issues throughout the building.
- Sometimes may be asked to assist Mail collection, franking, sorting and distributing - internally & Externally
- Handing out staff / visitor badges as and when required and keeping track of any missing.
- Working within clearly defined protocols and procedures, adhering to NHS policies.
- Assistant fire warden for building.
- Other reasonable requests as and when required

**Skills / Qualifications**:
Excellent communication skills as will be dealing with various people including staff / general public
- Patient and calm as can deal with irate and upset patients.
- Good team player but also able to work on own initiative.
- Excellent multitasking skills as frequent interruptions

For further information, please contact: Steven McLeod, Tel No: 01475 497110

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