Contact Centre Advisor
3 weeks ago
**Reference**: CBC23054
**Salary details**:£21,575 - £27,344 per year
**Job term**: Permanent
**Appointment type**: Full time
**Hours**: 37 hours per week
**Location**: Town Hall
**Department**:Customer Services
We have an exciting opportunity to be part of a friendly and customer centric contact centre.
We are looking for an enthusiastic individual, who is committed to providing an excellent customer service. You will have a great telephone manner, be able to build a rapport and adapt your approach to ensure the best outcome for the customer is reached.
You will collaborate with other teams and your colleagues to make the service work as efficiently as possible, to provide the best possible outcome to the customer.
We are looking for individuals to work flexibly and be able to cross skill across several services. Previous customer service experience is essential, preferably in a busy contact centre environment.
A basic Disclosure and Barring check is required for this post.
For for further information please view the job description and person specification on our website via the link provided.
**How to apply**
You can use our template if you do not have your own CV by downloading it here.
**Closing date**: 14 May 2023
**Provisional interview date**:TBC
**Salary**: £21,575.00-£27,344.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Flexitime
- Sick pay
- Wellness programme
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Chesterfield, Derbyshire: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
Reference ID: CBC23054
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