Nhs 111 Call Handler
4 weeks ago
**Job Title: NHS 111 Call Handler**
**Location: Chesterfield**
**Pay Rate: From £11.11 per hour (plus additional rates for evenings, weekends and Bank Holidays)**
**Current rotas available: Full-time (nights shifts available) and part-time (day and night shifts available)**
Are you passionate about making a difference? Harper Recruitment Group, in collaboration with DHU Healthcare, is delighted to announce exciting opportunities for 111 Health Advisors.
If you have experience in Customer Service, Contact Centre, Retail, Care or Hospitality, along with strong communication and problem-solving skills, this role is for you - no medical experience required
**What will the role involve?**
- Handle inbound calls from the public and healthcare professionals
- Provide appropriate response and advice to patients
- Liaise with clinical advisors, primary care, social services, and out of hours services
- Ensure a high level of customer care at all times
- Escalate calls when necessary, including emergencies and ambulance dispatch
- Log calls and update information on the NHS pathway system
**Who are we looking for?**
- Experience in Customer Service, Contact Centre, Retail, Care or Hospitality
- Computer literate with excellent communication and listening skills
- Ability to remain calm and confident, solving simple and complex enquiries in a sympathetic manner
- Thrive in a fast-paced and pressured environment
- Available for 6 weeks of full-time training
- Flexible approach to working hours, including weekends and bank holidays
**What’s in it for you?**
- Career progression opportunities
- NHS Pension Scheme
- Health Scheme
- Generous holiday entitlement
- NHS Discounts
- Full training provided
**Pay Rates**:
- Pay rates starting at £11.11ph
- 30% enhancement pay between 6pm and 8am.
- 45% enhancement pay on the weekends and Bank Holidays
**Job Types**: Full-time, Part-time, Permanent
**Salary**: From £11.11 per hour
Ability to commute/relocate:
- Chesterfield, Derbyshire: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you able to commit to six weeks of full time training?
- Are you able to commit to working 3 out of 4 weekends and 6 out of 8 bank holidays?
Work Location: In person
Reference ID: 1679
-
Nhs 111 Call Handler
2 days ago
Chesterfield, United Kingdom Harper Recruitment Group Full time**Job Role: NHS 111 Call Handler** **Location: Chesterfield** **Salary: £11.11 - £13.77ph Shift dependant** Are you looking for a rewarding career path where you can make a difference? Harper Recruitment Group are proud to be working in partnership with DHU Healthcare and we are recruiting for 111 Call Handlers! **What will the role involve?** -...
-
Nhs 111 Health Advisor
1 month ago
Chesterfield, United Kingdom DHU Healthcare Full timeThe call handler will be part of a multi-professional/skilled team including clinical and support staff providing accessible health services to the population across Derbyshire and surrounding areas. A commitment to quality service and excellence in all that DHU Health Care undertakes are integral to the role and the development of the service. The post...
-
Nhs 111 Health Advisor
6 days ago
Chesterfield, United Kingdom Connaught Resourcing Full timeConnaught Resourcing is currently partnered with an NHS 111 provider in the East Midlands who are currently recruiting for permanent 111 Health Advisors to work within their NHS 111 Services at their offices based in either Derby or Chesterfield. Rotas will vary and shifts will include some out-of-hours periods. NHS 111 is a non-emergency telephone service...
-
Nhs 111 Dental Nurse Advisor
2 weeks ago
Chesterfield, United Kingdom Harper Recruitment Group Full time**NHS 111 Dental Nurse Advisor** **Chesterfield** **£12.13-£17.40 Shift Dependent** Harper Recruitment Group are proud to be working in partnership with DHU Healthcare and we are recruiting for 111 Dental Nurses! Are you a qualified Dental Nurse looking for a change in direction? Would you like to provide telephone triage and advice toDental patients in...
-
Nhs 111 Non Clinical Performance Manager
4 days ago
Chesterfield, United Kingdom DHU Healthcare Full time**NHS 111 Non Clinical Performance Manager** **DHU Healthcare** **The closing date is 03 June 2023** **Job summary** To provide proactive and professional management, leadership, support and coaching to call taking staff and to ensure efficiency, quality and safety of the service at all times. Ensure adherence to National Quality Requirements and...
-
NHS 111 Health Advisor
7 days ago
Chesterfield, United Kingdom DHU Healthcare Full timeJob summary Are you an enthusiastic and resilientindividual seeking an opportunity to make a real difference? DHU Healthcare hasa rewarding opportunity for you! Join our team of NHS 111 HealthAdvisors at the forefront of providing essential support to those inneed. Competitive salary: Training and daytime shifts: £ per hourEvenings and night...
-
111 Clinical Advisor
2 weeks ago
Chesterfield, United Kingdom Hallam Medical Full time**Hallam Medical has fantastic opportunities for Pathways Qualified 111 Clinical Advisors to support a busy 111 service in Chesterfield.** We look forward to hearing from either NMC Registered Nurses and/or HCPC Registered Paramedics who are Pathways Trained to support this 111 service. We have a great opportunity for locum 111 Clinicians looking for night...
-
Paramedic - Paid 111 Pathways Training
6 days ago
Chesterfield, United Kingdom Hallam Medical Full timePosted 10 January 2023 by Rachel **Hallam Medical has an exciting opportunity in Chesterfield for Paramedics to become a pathways qualified 111 Clinical Advisor.** We are offering paid 111 Pathways training and are looking for experienced Paramedics to support a 111 service based in Chesterfield. For this role you must be able to commit to full time hours...
-
Team Leader
2 weeks ago
Chesterfield, Derbyshire, United Kingdom Chesterfield Royal Hospital NHS Foundation Trust Full timeAn exciting opportunity has arisen to work within our new Call Handling/Administrative Team at Royal Primary Care. We are looking to employ a Full-Time (37.5hours) Team Leader / Call Handler based at our Ashgate site. Main duties of the job An opportunity has arisen to join our growing team at Royal Primary Care and we are looking for enthusiastic...
-
NHS 111 Clinical Advisor Ashgate
1 week ago
Chesterfield, United Kingdom DHU Healthcare Full timeJob summary NHS 111 Clinical Advisor Location: Ashgate Competitive salary: Training and daytime shifts: £ per hour Evenings and night shifts: £ per hour Weekend shifts: £ per hour. Full Time or Part Time: we offer a variety of shift patterns including 4 on 4 off and weekends only, ranging from 15 to hours per week. Main duties of the...
-
Nhs 111 Clinical Advisor- Chesterfield
4 days ago
Chesterfield, United Kingdom DHU Healthcare Full timeJob Introduction Advance your nursing, paramedic, or pharmacist career with DHU Healthcare! Are you a dedicated healthcare professional seeking a rewarding opportunity to continue delivering exceptional patient care without the physical demands of acute work? DHU Healthcare has a rewarding opportunity for you! Discover job satisfaction as you begin your...
-
Account Handler
1 week ago
Chesterfield, United Kingdom Inspire Resourcing Ltd Full timeAccount Handler Inspire Resourcing are currently recruiting for an Account Handler on behalf of our client based in Chesterfield. This is a great opportunity to join a fantastic business with opportunities to grow your career. Main Duties: * Own, manage and build development plans for your client list and support the Account Managers/Directors as...
-
Health Advisor
6 days ago
Chesterfield, United Kingdom DHU Healthcare Full timeJob Introduction Are you an enthusiastic and resilient individual seeking an opportunity to make a real difference? DHU Healthcare has a rewarding opportunity for you! Join our team of NHS 111 Health Advisors at the forefront of providing essential support to those in need. Discover job satisfaction as you begin your rewarding new career journey. Your...
-
Account Handler
7 days ago
Chesterfield, United Kingdom Inspire Resourcing Ltd Full timeAccount HandlerInspire Resourcing are currently recruiting for an Account Handler on behalf of our client based in Chesterfield.This is a great opportunity to join a fantastic business with opportunities to grow your career.Main Duties: * Own, manage and build development plans for your client list and support the Account Managers/Directors as applicable...
-
Pensions Team Leader
2 weeks ago
Chesterfield, Derbyshire, United Kingdom Chesterfield Royal Hospital NHS Foundation Trust Full timeAn exciting opportunity has arisen to work within our new Call Handling/Administrative Team at Royal Primary Care. ~ We are looking to employ a Full-Time (37.An opportunity has arisen to join our growing team at Royal Primary Care and we are looking for enthusiastic full time Team Leader to supervise our call handler team and to work within in our busy...
-
Account Handler
6 days ago
Chesterfield, United Kingdom Inspire Resourcing Ltd Full timeAccount HandlerInspire Resourcing are currently recruiting for an Account Handler on behalf of our client based in Chesterfield.This is a great opportunity to join a fantastic business with opportunities to grow your career.Main Duties: * Own, manage and build development plans for your client list and support the Account Managers/Directors as applicable...
-
Trainee Commercial Account Handler
1 month ago
Chesterfield, United Kingdom Horncastle Recruitment Full time**Job Title**:Trainee Commercial Insurance Account Handler **Location**: Chesterfield **Job Type**:Full-time **Salary**:The salary is £18,000 - £24,000 plus bonus depending on previous experience NFU Mutual's agency in Chesterfield is currently recruiting for a Trainee Commercial Account Handler. The sales staff we employ excel at building trusted,...
-
Commercial Insurance Account Handler
1 month ago
Chesterfield, United Kingdom Horncastle Recruitment Full time**Job Title**:Commercial Insurance Account Handler **Job Reference**:598 **Location**: Chesterfield **Job Type**:Full-time **Salary**:The salary is £24,000-£30,000 plus bonus depending on previous experience NFU Mutual's agency in Chesterfield is currently recruiting for a Commercial Account Handler. The sales staff we employ excel at building trusted,...
-
Account Handler
4 days ago
Chesterfield, Derbyshire, United Kingdom Inspire Resourcing Ltd Full timeAccount Handler Inspire Resourcing are currently recruiting for an Account Handler on behalf of our client based in Chesterfield. This is a great opportunity to join a fantastic business with opportunities to grow your career. Main Duties: * Own, manage and build development plans for your client list and support the Account Managers/Directors as...
-
Nhs 111 Non-clinical Cqi Pathways Trainer
1 month ago
Chesterfield, United Kingdom DHU Health Care CIC Full timeDHU Health Care provides quality Primary Healthcare services. As a not for profit social enterprise, we have a commitment to high standards, a proactive approach towards patient care and to achieving the delivery of a patient focused service. An exciting opportunity has arisen for enthusiastic, well-motivated and engaging individuals to join the CQI Call...