Motor Fraud File Handler

4 weeks ago


Bolton, United Kingdom Keoghs Full time

You will work with industry leaders and household names. Many of our leadership team and partners started their careers at Keoghs which underlines both what a great place it is to work and also the commitment to our people and the development of their potential and their careers.

The role of the File Handler is to investigate and resolve litigated cases where there is suspicion that the files are fraudulent.. The File Handler will work on a delegated/non-delegated caseload reporting to clients. The File Handler will work on a mix of fixed fee and hourly rate files.

**Key Accountabilities**
- All Fraud files to have a technically and commercially sound strategy
- Identifying opportunities for strategic litigation
- Providing innovative and market leading strategies
- Consider and advise on the position of indemnity and appropriate case law
- Compliance to the court timetable and employing procedural tactics to the clients’ advantage.
- Undertaking advocacy where required.
- Legal Research
- Undertake key investigations in accordance with identified fraud and regularly review strategy, following Keoghs processes.
- Provide written updates and reports to clients detailing case activity to ensure that they receive up to date and accurate information about progress.
- Advise on potential recovery and enforcement in appropriate cases.
- Upon fraud being ruled out, to pursue the rapid and economic settlement of cases and costs.
- Achievement of Keoghs KPI’s, objectives and financial targets.
- Attending Client meetings where required which includes the provision of training/workshops to clients as well as social entertaining

Working Hours
35 hours per week
Monday - Friday 9am - 5pm with 1 unpaid hour for lunch.
Primary location for this role is Parklands, Bolton office. This is a hybrid role working 1 day in the office and 4 days from home.

**Experience, Skills and Qualifications**
- Established career in civil litigation claims handling / as a legal File Handler or suitably qualified (ILEX, LPC etc)
- Experience of handling RTA pre-litigated and litigated fraud case load
- An understanding of insurance litigation practice and processes together with indemnity principles
- Knowledge of the litigation process / working knowledge of the CPR
- Good advocacy skills
- Good client care skills and evidence of working to client guidelines
- High level of analytical skills
- Excellent listening, verbal and written communication skills
- Ability to prioritise work, keep to deadlines and work under pressure
- Ability to anticipate problems and identify solutions
- Excellent IT Skills
- Adhere to the Keoghs Values
Required Soft Skills:
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
Keoghs values
We listen, are down to earth and supportive
We work together towards a common goal
We’re friendly with a can do attitude
We care about our clients
We evolve

**Contract Type**
- Permanent

**Area**
- Counter Fraud

**Sub Area**
- Motor Fraud

**Office**
- Keoghs Bolton Parklands

**Closing Date**
- 18 May 2023



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