Customer Support

3 weeks ago


Nottingham, United Kingdom Eaton Full time

**What you’ll do**:
The purpose of the role is to support the Customer Service Management Team of Eaton MEDC with both key weekly reports along with the management and support of a number of projects aimed to improve both internal reporting and customer satisfaction.

Your key responsibilities:
This Operational (Non-technical) Internship is with our Customer Support (Commercial) department and is designed to provide an opportunity to a student who demonstrates the same high level of ethics, values, creativity and performance we expect from our employees. During the 12-month paid internship, you will work on projects that have a measurable impact on our business and will be coached and mentored by Eaton leaders.
In a Commercial position you will support departments with the production and interrogation of data and metrics. You will be involved in tasks and projects continually aimed at delivering excellence to our customers as well as improving their experience; whether in terms of information, sales, product or service.
You will also be an active member of the Site Engagement Committee, selecting and running charity, wellness and sustainability initiatives to drive employee engagement and Eaton’s commitment to local community throughout the year.

**Qualifications**:

- Undergraduates working towards a minimum of a 2:1 in a related discipline (mandatory, below this you won't be considered)

**Skills**:

- Geographic flexibility to relocate within the UK for the duration of this internship
- Have legal authorization to work in the United Kingdom without company sponsorship and where appropriate comply with ITAR regulations (we do not sponsor any type of visa for this internship) ready to start in July 2024.
- Actively enrolled in a bachelor's degree or master’s program with a major in business, economics, management, or a related field
- Student requires good IT skills, including proficiency in MS office, specifically Excel, Word and PowerPoint, but also feel comfortable working with new programs.


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