Customer Support Specialist
3 weeks ago
Express Recruitment are excited to be supporting a leading, global retail company who are looking for a hardworking, confident Customer Support Specialist to join their busy Nottingham based team.
**Roles & Responsibilities***
- Assist the customer and/or Sales Team with any enquiry or problem concerning their orders
- Maintain accurate customer account information, efficient billing of all orders, and maintenance of all required paperwork
- Process and monitor all orders in an efficient manner
- Advise customers on market conditions that may affect their order and price breaks that will benefit them
- Work closely with external partners for the creation of customising garments for customer requirements
**Skills & Experience***
- Previous customer service experience
- Ability to build a rapport with customers
- Excellent written and verbal communication
- Good IT skills, including MS Office
- Ability to work under pressure
**About Express Recruitment**
We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations.
**Vacancy Summary**
**Hours**:Monday - Thursday (08:30 to 17:30), Friday (08:30 to 13:00)
**Salary**:c£24,000 per annum D.O.E
**Location**:Nottingham, Nottinghamshire
**Job Type**:Permanent
This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.
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