Customer Support Specialist

3 weeks ago


Nottingham, United Kingdom Express Recruitment Full time

Express Recruitment are excited to be supporting a leading, global retail company who are looking for a hardworking, confident Customer Support Specialist to join their busy Nottingham based team.

**Roles & Responsibilities***
- Assist the customer and/or Sales Team with any enquiry or problem concerning their orders
- Maintain accurate customer account information, efficient billing of all orders, and maintenance of all required paperwork
- Process and monitor all orders in an efficient manner
- Advise customers on market conditions that may affect their order and price breaks that will benefit them
- Work closely with external partners for the creation of customising garments for customer requirements

**Skills & Experience***
- Previous customer service experience
- Ability to build a rapport with customers
- Excellent written and verbal communication
- Good IT skills, including MS Office
- Ability to work under pressure

**About Express Recruitment**

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations.

**Vacancy Summary**

**Hours**:Monday - Thursday (08:30 to 17:30), Friday (08:30 to 13:00)

**Salary**:c£24,000 per annum D.O.E

**Location**:Nottingham, Nottinghamshire

**Job Type**:Permanent

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.



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