Customer Support Apprentice

1 month ago


Nottingham, United Kingdom Vision West Nottinghamshire College Full time

**Employer**:
MICROLISE LIMITED

**Employer address**:
Farrington Way Eastwood,
Nottingham,
NG16 3AG

**Apprenticeship summary**:
Mircolise have an exciting and unique opportunity within their market leading IT business. Within this role you will develop the skills to provide confident, knowledgable and efficient front-line services to Microlise customers whist completing a level 3 customer service specialist apprenticeship. You will provide expert first line support to our customers when it comes to troubleshooting, work closely with multiple teams including internal Microlise teams and external third parties, seeing technical incidents through to resolution and be responsible for providing a speedy and professional response to issues and incidents, delivering the highest level of support to our customers whilst sharing and improving knowledge amongst other team members.

**Working week**:
Monday-Friday week 1. 8am-4.30pm week 2. 9am-5.30pm.

**Wage**:
£18,000.00

**Apprenticeship level**:
Advanced

**Start date**:
01/09/2023

**Date posted**:
18/07/2023

**Closing date**:
31/08/2023

Mircolise have an exciting and unique opportunity within their market leading IT business. Within this role you will develop the skills to provide confident, knowledgable and efficient front-line services to Microlise customers whist completing a level 3 customer service specialist apprenticeship. You will provide expert first line support to our customers when it comes to troubleshooting, work closely with multiple teams including internal Microlise teams and external third parties, seeing technical incidents through to resolution and be responsible for providing a speedy and professional response to issues and incidents, delivering the highest level of support to our customers whilst sharing and improving knowledge amongst other team members.

**Ready to apply?**:
All apprenticeships must be applied for on the.gov website where you can also view more detailed information about this vacancy.



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