Customer Training Support Advisor

2 weeks ago


Nottingham, United Kingdom Harper Finance Full time

Customer Service Advisor x 5
44 per hour
Contract Type:  Temporary to Permanent
5 hours per week, 5 shifts Monday to Sunday (1 in 3 weekends), office hours
Harper Recruitment Group is excited to collaborate with a specialist online retailer in North Nottingham, who are currently expanding their customer service team.
Delivering an excellent level of customer service to a valued customer base
Responding to customer queries through allocated tickets, emails, telephone, and live chat
Investigating and resolving customer complaints
Maintaining knowledge of products, services, and promotions to provide accurate information to customers
Customer Service Advisor x 5
44 per hour
Contract Type:  Temporary to Permanent
5 hours per week, 5 shifts Monday to Sunday (1 in 3 weekends), office hours
Harper Recruitment Group is excited to collaborate with a specialist online retailer in North Nottingham, who are currently expanding their customer service team.
Delivering an excellent level of customer service to a valued customer base
Responding to customer queries through allocated tickets, emails, telephone, and live chat
Investigating and resolving customer complaints
Maintaining knowledge of products, services, and promotions to provide accurate information to customers
Proven customer service experience from office, contact centre, hospitality, or similar
Additional European language would also be a plus
Free meals at work
Progression opportunity
Free parking on site
Harper Recruitment Group is proud to be supporting the brilliant Forget-Me-Notts by setting up a drop-off point for their Cost of Living Relief initiative in our Nottingham City Centre office. We've supported them for many years, and for very good reason
National Minimum Wage: understanding the April 2024 amendments
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