Customer Service Advisor

2 days ago


Heanor, United Kingdom Elizabeth Michael Associates Full time

Elizabeth Michael are currently recruiting on behalf of a client in Heanor who are actively looking for an experienced customer service advisor to start immediately.

**Job responsibilities**:

- Coordination of order fulfillment between local production, purchasing, QC, warehousing & distribution departments and business managers
- Customer order entry into SAP
- Coordinate the fulfillment of premix, raw material and liquid enzymes orders deliveries into EMEA including export documentation
- Maintenance of customer & raw material master data in SAP
- Assist with the timely progression/resolution of CCRs
- Coordinate the return of goods process issue of debit and credit notes in line with authorization procedures
- Ensure medicated feeds are supported by an adequately authorized prescription
- Rebate agreement management
- Order to cash management

Essential behaviors, are attention to detail, being well organised, good communication skills, team player, flexible approach, proactive, problem solving and being able to meet deadlines on a daily basis.

**How to apply?



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