Senior Administrator

3 weeks ago


Saint Helier, United Kingdom Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Senior Administrator - Fund Operations

**What is the opportunity?**

The Securities Operations department provides custody and settlement services for clients of RBC in the British Isles.

You will be part of the Fund Operations team responsible for submitting trade instructions to various fund managers and agents for clients across the organisation.

You will ensure client trades and queries relating to these are processed in good time.

You will be involved in running daily control reports, confirming trade instructions with funds, managing the in-house database of fund information and overseeing the transfer workflows relating to client instructions.

**What will you do?**
- Ensure that fund documentation relating to client instructions are accurately completed and submitted to fund managers within defined service level agreements
- Ensure that the digital workflow of client instructions is accurately completed within defined service level agreements
- Support the team in monitoring outstanding fund trades and chasing contract notes
- Assist with the fund acknowledgement process and monitor all outstanding trades ensuring we maintain defined service level agreements
- Escalate any issues arising from instructions being chased to Assistant Manager/Line Manager
- Support with any AML requirements for new Fund Placements and ongoing nominee holdings
- Support all team members to ensure all allocated work is completed in a timely manner with high standards being maintained

**What do you need to succeed?**

**Must-have**
- A working knowledge of Hedge Funds and Unit Trust funds
- Client focus mindset to ensure that all client queries/enquiries are dealt with in a professional manner, within the defined time frame
- Ability to work to tight deadlines
- Possess good interpersonal skills to allow for a good relationship with external and internal contacts
- Must possess the capability of adhering to procedures and risk management controls at all times and high attention to detail
- Should be proficient with investigating and have good problem solving skills to be able to resolve queries and initiate solutions using own initiative
- Must be a team player willing to support, manage colleagues and peers with the ability to work under own directive and work additional hours

**Nice-to-have**
- Knowledge of Securities Operations
- A good understanding of other operational areas would be beneficial, however full training will be provided
- CISI Qualifications

**What is in it for you?**

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Opportunities to work with the best in the field
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible and Hybrid working options fully supported

**Job Summary**

**Address**:
Saint Helier, Jersey

**City**:
JEY-ST_HELIER-SAINT HELIER

**Country**:
Jersey

**Work hours/week**:
36.25

**Employment Type**:
Full time

**Platform**:
Wealth Management

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-08-31

**Application Deadline**:
2023-09-07

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

**Join our Talent Community**

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