Client officer

1 month ago


SaintHelier, United Kingdom Apex Group Full time
Residency5 years residency NOT requiredEmployerApex GroupClosing date02 April 2024Reference55723ContractPermanentHoursFull TimeSalaryNegotiableTo provide trust and company administration services, including proactive client contact in a professional manner and in accordance with regulatory requirements, service levels and company standards so as to meet with client expectations.
- Where relevant assist with the mentoring and guidance of less experienced colleagues, providing feedback and input to appraisals where required;
- Maintain accurate reports of time spent on time billing modules, on a daily basis;
- Ensure knowledge of, and compliance with, Apex’s policies and procedures as amended from time to time.
- Take responsibility for own performance and assist wider team, maintain awareness of client requirements and expectations by liaison with clients, dealing with any negative feedback and escalating to the manager / senior manager to agree, and assist with the appropriate actionsCore skills required Ability to speak and understand English CV Required Keyboard Skills References

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