Bookings Administrator

6 months ago


Glasgow, United Kingdom itison Full time

**Bookings Administrator - itison venues - Glasgow**

itison venues are proud owners of some of Glasgow’s best-loved spots: Sloans, Brel, Maggie’s Rock’N’Rodeo & Epicures.

We’re currently looking for a Bookings Administrator to join our Bookings & Events Team based in Sloans. The role will be across a 7-day rota working approx. 45 hours per week.

This is a really exciting opportunity for anyone who is an administration whizz, has a great eye for details, is looking to work in our very unique venues and join a fantastic company where every day is different.

**The core missions of the Bookings Administrator**

We’re looking for a talented, positive, and dedicated all-rounder with a minimum of two years' professional experience to:

- Deliver exceptional customer service from the crucial first point of contact with our new & existing customers
- Accurately record details in the booking system & drive sales for all existing and potential customers

**Skills & Experience**
- 2 years working in a customer-facing role ideally in hospitality
- An exceptional telephone manner & faultless communication skills
- Love working in a fast-paced exciting environment
- Have excellent organisational skills, with a methodical & meticulous approach to your work
- First-class written and verbal communication skills
- A great planner who can work to tight deadlines
- Proactive approach with loads of common sense and initiative
- A passionate self-starter with the ability to manage a busy workload autonomously within a fast-paced, ever-changing environment
- An all-rounder, able to turn your hand to whatever is needed and deliver results
- Willingness to work flexible hours at busy event times
- Energetic, friendly, fun and fearless

It would be great if you have experience with Collins Booking System and Tonic POS system, however this isn’t essential.

**The salary and benefits package**
- Salary from £28k, based on experience
- Private medical insurance
- Contributory pension scheme
- Learning grant
- 50% off food & drink at itison venues
- Complimentary tickets to GlasGLOW, Drive-in Movies & other itison major events
- Two team socials per year
- Part of an independent group, delivering exceptional experiences and having fun in the process.

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