Suspected Cancer Clinic Coordinator
4 weeks ago
To work primarily independently and on own initiative with mínimal supervision to carry out the duties of the post
Manage all suspected cancer GP referrals daily, ensuring GPs using the Direct Bookable System have booked the patient into the correct clinic, to rescheduled appointments if incorrectly booked by GPs with due regard to the CWT target dates.
To negotiate and book outpatient or diagnostic appointments with patients within the required target dates, ensuring the patient has the correct information for diagnostic appointments such as communicating avoidance of eating prior to an endoscopy appointment.
To communicate with clinic coordinators in other directorates to release 2ww slots as appropriate and to escalate issues with regard to capacity issues to managers as appropriate
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Receive and take relevant action on telephone calls and other enquiries from key contacts, liaising with internal and external sources to resolve any problems, queries or complaints where appropriate.
To communicate effectively with empathy and confidentiality when speaking with patients who have been referred with knowledge that this is a suspected cancer pathway.
To communicate effectively with patients who are being booked directly into a procedure slot, ensuring that all relevant pre-operative information is discussed.
To re-schedule suspected cancer appointments, ensuring that the requirements of the patient and Cancer Waiting Times targets are met.
Assist in the review of office protocols and working practices where necessary.
To use the patient management system (CaMIS) regarding identification of outpatient, in patient and waiting list data, and to accurately record personal confidential data from patients or their representatives.
Provide support with training for new staff where required, demonstrating duties to new starters.
Contribute to the cancer databases for patients (Somerset), updating records and contributing to the collection of data for audit and research purposes.
Be familiar with national Cancer Waiting Times standards, with particular reference to FDS and Trusts stretch targets, and undertake training and e-learning as required
Ensuring attention to detail when booking appointments, checking patient referrals are booked into the correct slots and the correct information is sent regarding where and when to attend.
Act as a point of contact for incoming referrals, communicating with all relevant personnel in the process.
Any other duties commensurate with the grade and in line with the requirement of the post.
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Suspected Cancer Clinic Coordinator
2 months ago
Northampton, United Kingdom Northampton General Hospital Full timeReceive and take relevant action on telephone calls and other enquiries from key contacts, liaising with internal and external sources to resolve any problems, queries or complaints where appropriate. To communicate effectively with empathy and confidentiality when speaking with patients who have been referred with knowledge that this is a suspected cancer...
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Mdt Coordinator
3 weeks ago
Northampton, United Kingdom Northampton General Hospital NHS Trust Full timeAn opportunity has arisen within our enthusiastic and dedicated Cancer Services team for a permanent MDT Coordinator/Patient Tracker. The MDT Coordinator/Patient Tracker is responsible for monitoring and tracking referrals with suspected cancer to ensure that patients’ appointments and treatment are booked to national and local cancer pathway...
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Cwt (Cancer Waiting Times) Patient Tracker
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Cwt (Cancer Waiting Times) Patient Tracker
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Mdt Coordinator
3 weeks ago
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Specialist Pharmacist, Cancer Services
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Specialist Pharmacist, Cancer Services
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Northampton, United Kingdom Northampton General Hospital Full timeJob summary You will support the Advanced Clinical Pharmacists, Cancer Services, to deliver a specialist Pharmacy Service to patients receiving systemic anti-cancer treatments. You will be responsible for providing a specialist Pharmacy Service to Oncology and Clinical Haematology adult day cases & outpatients; the designated ward pharmacy service to...
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Cwt Patient Tracker
6 days ago
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Clinic Coordinator
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