Clinic Coordinator

1 week ago


Northampton, United Kingdom Northampton General Hospital Full time

Deal with enquiries on behalf of the Clinical Teams either by telephone, personal contact or correspondence, within agreed limits, and take appropriate action. Assist with the coordination of clinics to ensure effective time management, including liaising with Consultants and Administration & Clinical Management to ensure staff and room availability. Assist with ensuring all relevant databases and patient information systems are up to date. Ensure patients notes are correctly completed with the patient details.

Ensure all correspondence and documentation is filed promptly and cross reference whenever necessary. Ensure that relevant health records are available to the Clinical Team when required and anticipate demand wherever possible. Assist and actively participate in the process of patient tracking, including booking all necessary appointments, chasing results, monitoring waiting lists and ensuring that patients receive timely treatment up to the point of discharge when required. Prepare and collate statistical information as required and input to database if appropriate, in conjunction with Trust requirements.

Provide general administrative services including photocopying, filing and other office routines. Receive and sort daily post, date stamp and distribute as appropriate. Liaise with other hospital departments, GPs and other health care agencies when required. Assist and help colleagues when the need arises.

Provide cross-cover within administration team during absence, including on occasions covering Reception, and follow relevant organisational policies such as notification of sickness absence and participation in individual appraisal.


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