Account Coordinator
5 months ago
£26,000
- Ross-On-Wye
- Sales
- Contract
**Account Coordinator - 12mth FTC**
**£26,000**
**Ross on Wye**
A market-leading business in the Forest of Dean is looking for an Account Coordinator to join their busy, expanding team on a 12 month FTC (Maternity Cover).
You will be key at providing first-class customer service to the vast portfolio of clients the company works with.
The ideal Account Coordinator will be customer-centric, with strong administration skills and CRM experience, and be able to pick up systems and processes easily.
This role is an immediate start so a handover can be carried out.
**What’s on offer**:
- Birthday day off
- Onsite café
- Discounted gym membership
- Optional health cash plan scheme
- Optional private health insurance
- Competitive pension scheme
- Free parking
**The role**:
- Inducting new and existing clients on to the system and helping them use necessary processes to ensure their business grows
- Getting customers to resign /extend their contract period
- Building rapport and establishing trust with customers through answering their queries and helping them to manage their account
- Identifying problems early and being proactive in their resolution
**What you’ll being to the team**:
- You will have exemplary customer service skills
- Be a strong communicator
- Be a self-starter, with excellent problem solving skills
- Able to show empathy
- Able to prioritise and manage multiple deadlines
- Strong IT skills
- A can do attitude, with a willingness to learn
GB Sales are your specialist recruiters in Sales and Customer Service.
We hire across a vast range of roles including Sales, Customer Service, and Business Development.
We manage Sales jobs in Gloucestershire and the Southwest including Cheltenham, Gloucester, Worcester, Tewkesbury, Cirencester, and Bristol.
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