Export Sales Co-ordinator

3 weeks ago


Sutton Coldfield, United Kingdom Midbass Distribution Ltd Full time

**About The Role**

Midbass Distribution are looking for an experienced and well-organized Export Sales Coordinator to provide the necessary support to the Export sales team.

Experience of proactive Sales administration / management in an Export Role is desirable.

An interest in audio or electronic consumer goods could be an advantage.

**Responsibilities**
- Accurately Manage the processing of customer orders and associated procedures to ensure timely deliveries to export customers.
- Inform clients of unforeseen delays or problems with their orders
- Obtain shipping quotes and Liaise with Hauliers, and /or shipping and customs clearance agents to facilitate a smooth delivery process.
- Manage and handle nil-stock and back-order situations alongside the Export Sales Managers to ensure customers are fully aware of any supply shortages.
- Respond to complaints from customers and give after-sales support when required.
- Assist in the promotion and pre-sales of forthcoming product releases.
- Assist with and follow up promotional mailshots / special offers to customers to ascertain interest, liaising with the export sales managers.
- Seek and generate new leads in areas where Midbass currently have no business.
- Assist in the preparation and organizing of trade shows or dealer events.
- Ensure knowledge of and adherence to local laws and policies
- There may be times when occasional travel to oversees events / meetings is required.

**Requirements and skills**
- Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus alongside knowledge of an export-based Business.
- Good computer skills (MS Office / Excel and PowerPoint are desirable)
- Proficiency in English is a must, and additional language(s) would be considered an advantage.
- Well-organized and responsible with an aptitude in problem-solving.
- Excellent verbal and written communication skills.
- A team playerwith high level of dedication, but also the ability to work on own initiative when required.
- A qualification in business administration or relevant field certification in sales or marketing would be considered an asset.

**About Us**

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Quarterly bonus

Ability to commute/relocate:

- Sutton Coldfield, B75 7BU: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Sales: 1 year (preferred)
- Office: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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