1st Line IT Support Engineer

3 days ago


Northampton, United Kingdom Somnium Full time

**1st Line IT Support Engineer**

**Northampton, Office based**

**£18,000 - £21,000 per annum**

We are recruiting for an exciting opportunity to join our client who has a strong vision for growth and is constantly growing within their industry

**Key Responsibilities**
- Provide First Line IT support on a day-to-day basis
- Ensure that calls are answered in a timely manner
- Record all tickets on systems including sufficient information
- Ensuring that IT support requests & incidents are dealt with promptly
- Support system changes and project work independent to day-to-day support activities
- Troubleshooting skills

**Key Skills**
- Good customer service skills
- Basic knowledge of Microsoft technologies
- Communication skills



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