Receptionist / Admin

3 weeks ago


Denmark Hill, United Kingdom NHS Professionals Full time

**Job Title**: Receptionist / Admin

**Location**: Maudsley Hospital, London, SE5 8AZ

**Shift Pattern**: Mon - Fri

**Shift Timing**: 9:00 - 5:00

**Payrate**: £14.22 / HR + Accrued Holiday Pay
- To provide reception duties which will include assisting people in a helpful, diplomatic and tactful manner, screening and re-routing calls, as appropriate.
- Taking clear, concise messages and dealing with general enquiries, where appropriate.
- To maintain the reception area, eg. replenishing leaflets etc.
- Overseeing the signing-in procedure for families and visitors on arrival.
- To allocate clinic rooms in relation to patient appointments.
- To update the Trust patient database system, ie. contact details, outcome of appointments etc.
- To act independently to ensure daily tasks and on-going workloads are prioritised and completed within agreed timescales and manage multiple tasks within the working day whilst maintaining quality standards.
- To provide a professional and confidential administration service, to include audio / copy tying; preparing correspondence; proof reading documents; photocopying; faxing; filing; scanning; dealing with post.

**You'll learn the following whilst working at the trust**:

- An in depth understanding of the roles and responsibilities involved in working within the NHS
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You'll have the following skills/experience**:

- Experience in a similar role
- Excellent IT skills
- Excellent communication skills (verbal and written)
- Excellent organisation skills
- Microsoft package knowledge - Outlook, Word, Excel, and PowerPoint

**_Depending on the Trust, you may require variable additional certification and skills. _**

**As a member of NHS Professionals, you have fantastic benefits**:

- **Competitive pay rates-** work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your "My Bank" shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity,religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.



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