Senior Care Coordinator

5 months ago

Leicester, United Kingdom Kensington Recruitment Full time

Senior Care Coordinators may be the first point of contact for patients and are primarily responsible for arranging and supervising interdisciplinary and individual patient care.

A Senior Care Coordinator will work closely with the service user to initially assess their needs, in order to develop and deliver personalised - and often complex - care plans. This is a very varied and busy role.

**Reports to;**
- Registered Manager.

**This role may involve**:

- Meeting with patients, as well as any relevant family members or carers, to discuss what they need and want from their care, and what services are available to them to support their personalised care requirements, sign posting and navigation.
- Developing a single personalised care plan, as well as monitoring and adjusting them when needed, to always ensure seamless provision of relevant services in line with best practice.
- Visiting, and maintaining excellent communication levels with, patients to check on the care they are receiving and keeping relevant clear documentation.
- Evaluating interventions and care plans with the care team, including identifying areas where and when further care may be required.
- Supporting patients on an ongoing basis to manage their own needs where possible, promote and encouraging patient awareness, skills and confidence to them help maintain, and make decisions about their own health and wellbeing, including personal health budgets
- Maintaining a good awareness of developments in the field.
- Performing spot checks on staff.
- Review Medication for each service user where Addi care services Ltd is responsible for administering Medication and ensure the manual and electronic MAR charts are in sync.
- Ensure new staff are assigned online and Face to Face Training.
- Maintain the Training Matrix.
- Perform monthly medication audits.
- Participate in audits.
- Bi-Weekly spot checks on staff.
- Monthly visits to clients to discuss their care and get their feedback.
- Audit Staff Files.
- Monthly Staff meetings
- Obtain Service User & Employee Feedback on a bi-annual basis.
- Ensure staff have access to Policies & Procedures and that they have read and affirmed the mandatory key Policies and Procedures on the QCS app.
- Ensure legal requirements of the Mental Health Act are adhered to;
- Evidencing Mental Capacity Assessments and subsequent follow ups.
- Evidencing Consent to Care.
- To establish and maintain good working relationships with Care Teams, Health Professionals, Commissioners, Service Users and their families.
- Ensure the Rota is completed at least 4 weeks in advance, and update the Rota on a daily basis, ensuring that cover is sourced & implemented in a timely manner.
- There is an expectation that you will have to do care work at least 2-3 days a week, on top of your Senior Care Coordination responsibilities. This is not necessary if adequate cover is available.

**Attributes**:
You might be suited to a Senior Care Coordinator role if you are:

- Motivated, proactive, committed, resilient with an entrepreneur attitude.
- Organised and forward-thinking.
- Positive with a caring attitude.
- Supportive, and a great listener.
- A problem solver.
- Good at working with people and within a team.
- Knowledgeable or familiar with medical terminology.

**Requirements and skills**:
Specific requirements will vary depending on the specific position, but may include:

- Diploma / HNC (e.g, in Social Work, Occupational Therapy, Mental Health) and/or NVQ Level 3 Business Admin
- Completed Mandatory training including;
- Safeguarding Level 4 Training.
- Manual Handling Train The Trainer, Medication Administration Train the Trainer Courses.
- Strong IT and administration skills, ideally including experience in the use of databases.
- Relevant experience of, for example, working with healthcare professionals, social care or as part of a multi-disciplinary team within general practice, to achieve improved patient health outcomes, may be advantageous.
- Experience in delivering personalised care to a range of different patients will be advantageous.
- Knowledge of the types of care and support needs and how to access support and services for patients may be advantageous.
- Car driver is required for this role.
- 3 years Experience

**Working Times**

5 Days a week, 2 days off. We work on a Rota basis. Your working days will be agreed with your Line Manager, ensuring there is adequate management cover on your days off.

**What’s on Offer**

On top of joining a truly dynamic, caring and agile team, you will receive the following;
- Salary of up to £26K-£28Kper annum plus £2k Bonus on maintaining a Good CQC Rating.
- Pension Contribution.
- 28 Days (1 month) holiday per annum.
- Level 5 Health Care Diploma Funded Training.

**Salary**: £23,896.37-£28,000.00 per year

**Benefits**:

- Company pension
- Employee mentoring programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

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